Norwegian Dawn Reviews

3.7 out of 5

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4.5 out of 5

Great Bermuda Cruise! by clembiss

Verified Review
/ Sail Date: / Traveled As: Couple

It was a great cruise. We had nice weather and smooth sailing. We enjoyed the time we spent in Bermuda and on the ship.

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4.4 out of 5

A good, relaxing cruise by mltrem85

Verified Review
/ Sail Date: / Traveled As: Couple

Over all a really nice getaway (if you live in Boston) and great cruise to relax - no rushing around. NCL did a good job refub'ing the ship and adding the Mexican specialty. Bermuda is nice as they don't rush the ship - very laid back but attentive. not prefect but very good. Three issues which degraded the experience: 1. The quality of the restaurants varied greatly. a. Specialty: We had excellent experiences at Moderno, Le Bistro, Los Lobos (a great addition) and the Teppanyaki house, while Cagney’s, our favorite last time, was abysmal (food was embarrassingly bad – right down to the sides). b. Main: Aqua (dinner) varied dish to dish (poor presentation, composition and taste on Cordon Bleu, good Carbonara). The Venetian lunch was very good. Bamboo (dinner) was also very good. 2. Entertainment was difficult to see. a. Stardust Theater was often over capacity for the later shows as people attending the early show remained in their seats through both performances, thus preventing access to those who came later (e.g. after dinner). We missed all but the first performance due to this issue. 3. Exchanging monies a. Guest Services would not exchange Bermudian dollars once we left Bermuda. They were willing to exchange some currencies (e.g. CDN for US, CDN for GMB) but not the country we just left. It seemed a bit self-serving. On the positive side: 1. The customer facing staff – ALL the staff – were exemplary! Very helpful and accommodating at every turn – always a smile and a “how to”, not “why not”. They are a true credit to the organization. I can only presume the issues we faced are dictated or uncontrolled by management.

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3.6 out of 5

Boston to Bermuda by Chelben813

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/ Sail Date: / Traveled As: Couple

Bermuda was amazing and well worth the trip, but we were not prepared as to how the ship has only 1 pool and 2 maybe 3 very small hot tubs for close to 2500 people! We also were front witness to a medical emergency in the casino, which my husband was helping a young guy in his 20's who had started having a seizure. During this time, NOT ONE employee came over to see what the problem was or how this person was. They called for the medical team, but kept playing the game and kept the table going and never even acknowledged what was going on while the whole table was tending to the young person who needed medical attention. It was quite bizarre and unsettling to say the least.

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4.9 out of 5

This trip and staff are really underrated. The entire staff does everything possible to make this the best time youre going to have.Very pleased and happy with ship and everything else that goes with it\. food was excellent. Will use NCL again. by KevinKaye

Verified Review
/ Sail Date: / Traveled As: Couple

Spending an extended period of time at one port was great. Don't have to worry about checking time constantly for returning to ship.Really enjoyed that. Not rushed. Able to see alot, sleep in, eat breakfast etc. NCL offered free ferry ride to other side of island, nice touch. About a 50 min ride on a very comfortable air conditioned ferry. Still, there were lots of things we didnt see. Will need to return. Overall very pleased with NCL. I thought that the dinners were excellent. Enjoyed anytime dining. Never waited more than 10 min, maybe twice. I was initially concerned about the avg. star rating but we have no complaints. Very relaxing and fun cruise. Take shuttle at port for $7 each way pp to Horseshoe Beach. Need money for lounge chair and umbrella for two at beach. $45USD. Also has small bar and eatery there. Very resonable prices. Bring your towels. Can jump from cliffs into ocean on other end of beach. Beautiful place. Entertainment was really suprisingly good. Reall enjoyed ourselves. Comedian was funny.(Flip) Late night hours , slow. Same duo for Grand Atrium everynight. Night club was active.

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10 Comments
4.4 out of 5

Was an ejoyable ride by mgg60367

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

All amenities were as promised but I feel the WiFi should have either been free or a lower price. You couldn't use the APP if you didn't have WiFi.

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4 Comments
4.3 out of 5

Fabulous Bermuda Cruise! by 4ruzzi86

Verified Review
/ Sail Date: / Traveled As: Family (older children)

Loved this cruise. Bermuda is gorgeous! The weather was fabulous! Love the crew and cruise director staff. Really funny and very entertaining group of folks!

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4 Comments
4.1 out of 5

Best cruise I have been on so far!! by kimberly2061

Verified Review
/ Sail Date: / Traveled As: Large Group

Smaller ship than what I'm used to. The sevice on board was excellent. The bartenders at the pool bar and casino were on point. It was my facorite vacation that I have had so far. My moms handicapped room was huge.

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4.3 out of 5

Good family vacation. Easy to plan and get to by lmk22

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/ Sail Date: / Traveled As: Family (older children)

easy vacation to take with family. went with kids and parents and everyone had fun. Great way to see Bermuda

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4.6 out of 5

easy, stressless, beautiful Bermuda by meglet827

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

Summer sailings on the Dawn are crowded, so if you're looking for quiet, peaceful relaxation, you really need to do your research about how to achieve that on the ship. It's possible though. 12520 can be noisy at night due to runners or chairs being moved overhead. Hallway noise not as bad as I thought it might be. Sail in a suite if you can...the benefits are SO worth it on NCL.

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5 Comments
4.7 out of 5

Awesome Cruise to Bermuda with very few problems! by sawest3

Verified Review
/ Sail Date: / Traveled As: Large Group

Easy on and Easy off the ship. I chose to take my luggage and do the walk-off instead of setting my luggage out the night before. My parents set their luggage out and there was a little confusion for them on where they were supposed to wait to get off. The overall experience was awesome. There were only a handful of staff members that really should chose a different career. The cruise entertainment director was very funny and entertaining. The staff who ran the games and show were amazing. By far our favorite staff member was the Washy Washy guy from the Garden Buffet. He was so pleasant, upbeat and HAPPY. I am not typically a morning person, but he put a smile on my face every time we saw him. We would actually look for him so we could go through the entrance that he was at.

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6 Comments
4.6 out of 5

Fabulous cruise for kids by figment198

Verified Review
/ Sail Date: / Traveled As: Family (young children)

Excellent cruise. Convenient, local embarkation. Kids club was superb! Loved the staff on board. Always something to do. Great balance of time on board and in port. Food and entertainment was great!

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4.9 out of 5

A very enjoyable cruise to Bermuda by crconway

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/ Sail Date: / Traveled As: Family (older children)

A very relaxing cruise. Enjoyed every moment of it

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3 Comments
3.8 out of 5

First time cruisers by gammajo

Verified Review
/ Sail Date: / Traveled As: Family (older children)

Overall a great experience ..Captain martin was our hero getting us around 2 tropical depressions!! specialty dining package a little disappointing ... other than cagneys ... main dining rooms which are included are just as good if not better ... ! The teenagers in our group didnt have many activities to get involved in ... the pool was very small and always over crowded .. it seems the staff is under appreciated so bring $$$$ to give them a tip!!! Next time we go there taking a bus in bermuda seems like a better deal than the tours ... so all in all it was a great experience !!!

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4.9 out of 5

Great, fun Bermuda cruise by emhellyar

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/ Sail Date: / Traveled As: Couple

As a New England resident Boston was a great port with excellent parking, and dock passenger flow and staff attitude.

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1.6 out of 5

WOW!!! NOT GOOD AT ALL by ezzyhen

Verified Review
/ Sail Date: / Traveled As: Family (older children)

WOW!!! WHAT A WASTE OF OVER $4200.00 TERRIBLE FOOD, SERVICE, A/C IN CABIN WASN'T WORKING VERY GOOD, REQUESTED SERVICE FOR IT BUT DIDN'T HAPPEN. GOT ESCORTED OUT OF THE SPA FOR NOT HAVING BOUGHT THE SPA PACKAGE, ALL I WANTED TO DO WAS LOOK AROUND IT TO SEE IF I WAS INTERESTED IN GETTING A MASSAGE. MUSIC WAS LIKE I WAS BACK IN THE 90'S WITH HEAD BANGING & SCREAMING. NO ISLAND MUSIC ON TOP DECK. NEVER AGAIN WILL I CRUISE ON NCL!!!!!!!!!!!

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Was this review helpful? 5
9 Comments
2.8 out of 5

Boston to Bemuda aboard Dawn by kmh6278

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

Overall the cruise did not live up to my expectations. I was looking forward to sailing out of Boston, my local port to save on airfare, etc., however, I ended up spending more and getting less in comparison to other cruises I have taken. I found the ship's size to be just right - easy to get around and quick to get to my room and back if I forgot or needed something. I found the age of the ship to be a negative, as it creaked in the night and kept me awake, public areas needed a deep cleaning (furniture stained, bathrooms not working at 100%, and not as clean as I would have liked). Entertainment was good, as there was always something going on. I wish that I was able to spend more time poolside, however it was a very small area and overrun by teens at times (there was really nothing for them to do during the day, as the Entourage teen club did not open until late night). Food was a disappointment as well. I will likely stick with RCCL on future cruises.

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7 Comments
2.4 out of 5

TERRIBLE Staff and Cruise experience... Bermuda is GREAT!!! NCL is a huge disappointment. by DieHardCruiser

Verified Review
/ Sail Date: / Traveled As: Couple

Drink package is a rip-off. There is only one bar on the whole ship to get specialty martinis (and other drinks) and they will cost $4 extra on top of you drink package and they will be served by the slowest and rudest bar and wait staff of any of the three cruise lines I've been on. The rest of the bars will only serve drinks just above well-level drinks. Hands down the worst service and staff I have ever experienced in almost 100 nights at sea. Also the worst food (both complimentary and specialty) of any cruise line I've been on. Apparently seasoning and flavor is too expensive. Prepare to be disappointed if you have been on Royal Caribbean or even Carnival. Also, when trying to book, don't call NCL directly, their operators will lie about room availability, pricing, and will be very high pressure. Book through , best prices, friendlies sales team, great communication. I will definately book through again.

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4.3 out of 5

Great time for a big crowd by jdanizio

Verified Review
/ Sail Date: / Traveled As: Large Group

Other than the complete disaster getting off the cruise is great. I was on the same week three years ago, and the changes have been great.

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3.8 out of 5

HS Grad Trip 2018 by taramganno333

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/ Sail Date: / Traveled As: Family (older children)

We traveled with a few other families of High School Grads. Overall a great vacation

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3 Comments
4.7 out of 5

Great Trip, love the ease of sailing out of Boston by Jwscott

Verified Review
/ Sail Date: / Traveled As: Family (older children)

Relaxing trip with the sea days and no Island hopping

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