I have already said I was upset with the bath room problems and the whale watching scheduled after they were gone for the season. Then I was very upset that there were dining rooms that charged a surcharge. After you have paid as much as a cruise costs you don't expect to have to pay for any of the dining rooms. The cost in the steak house was outragious. To pay $20. to go in, and then even more for the cut of meat or lobster was not expected. I can go to any good resturant on land and pay under $50. for a lobster dinner. Why should I pay you more than a good fish house would charge. The dining rooms that were a part of our charge were wonderful. Your help is outstanding. Our room steward was very helpful. We were in Rm. 9219 and Mr. Brown was the best. We did have breakfast delivered to our room every morning and our server was wonderful too. He even called one evening to check to see if we had forgotten juice since we had been ordering it every other morning.
I truly feel there are only a few things that need to be addressed. The side trips that were not what they should have been. Our trip to LaBie was bad too. It is not a place used to tourists and are just beginning to accept them again. Our guide on the bus had to read word for word what we were seeing. She did not know the town or community on her own at all. Someone should have checked out that trip before offering it to your travelors. There were some trips that were outstanding. The one to Bar Harbour, Quebec, Newfoundland, and Sydney were really great. The lobster bake, Sugar Shack, old museum in Sydney and some others made the trip very enjoyable. I would reccomend the trip to others, but warn them about the side trips that just took our money and did not give us either worth nor fulfill the expectations from your descriptions.
I must say, when the flu broke out on the ship your staff were wonderful. Things went from helping yourself, not being made to use the hand sanitizer to being served everything and having to use the sanitizer every time you entered a resturant or came back onto the ship. I commend them for a job well done on that score.
Had a great time! My granddaughters loved the kids room. The staff were friendly and helpful. I just have a couple of comment s- we pay upfront the cost of the ship and to have people pay a surcharge to certain restaurants is dissappointing. You go there to enjoy yourself and want to feel free to go anywhere in the ship without having to pay any other monies out of pocket. Even the pictures are expensive! Most of them get thrown away why not sell them for $5 to $10 a piece so that we buy more?
My husband and I celebrated our anniversary on the ship over the labor day weekend. With our busy schedules, the one night cruise fit in perfectly with our weekend plans. In just three days in the Big Apple, we were able to see a show, take this wonderful cruise and go sightseeing. We enjoyed a romantic dinner of steak, lobster and wine in Cagney's, danced 1/2 the night in the club, lounged on the pool deck, and strolled the deck by sunset. What a way to celebrate our anniversary! We even enjoyed our 4-hour drive back home to Maryland.
This was my second time on the Norwegian Dawn, my first trip was better. I was on deck 8, and I found it to be very noisy, at night you can hear the music from either below or above, furthermore, kids were running in the hall, which was noisy and shouldn't have been allowed.
Its suppose to be freestyle cruising but all it doesnt have is the captain dinner and thats not good,because when we got to meet the captain he was mean and he didnt even smile at the visitors of the ship.I suggest you do not pick this ship i suggest you pick Royal Carribean or Carnival that are very affordable and are very fun.
I've been on about 30 cruises (first on NCL) and I look at it that as long as the good points outweigh the bad points, you can have a great time. I had a great time. The food was good in any of the restaurants you could get into, the activities were numerous so you could always have something to do and the entertainment was very good. One of my hot buttons is having rules and then not enforcing them. The brochures and signs outside of all restaurants (not the buffet) state that a collared shirt is required and no shorts are allowed in the restaurants at 5:30PM. Wrong, it was not enforced. You get dressed up and the guy next to you at dinner in wearing a t-shirt, shorts and a baseball cap. Definitely takes away from the mood.
We cruised on the Norwegian Dawn 5 years in a row! Quite amazing I might add. It was an extremely large group of us close to 30, all family. Everyone had mini suites & penthouses. The staff was just fab! There were so many of us and it didn't even matter when it came to dinner. We ate together every night at all the specialty resturants. I think its a good thing that they charge extra for them. I've heard a lot of people say that the food was awful but we sure didn't think so. HA we cruised on that ship for 5 years we definately didn't think so! It was amazing. I strongly recomend it. Plus it was great how the kids could go to camp at night and we could go back to our room alone for a few hours. Really just an amazing cruise!
PLUS now I'm pregnant thanks to this cruise which let the kids spend time at camp! ;)
On July 14. 2007 we took family cruise from hell everything went wrong. I've cruised six times before and this was the worse.SO never leave a cruise line that you know about to try someting new! It started with engine trouble and we were suppose to sail at 1600hrs (400pm) but we did not leave until 1900hrs (0700pm) then we sailed for nassau bahamas to arrive at 1300hrs (100pm )NOT we got there at 2000hrs (800pm) all tours were cancelled and we missed the island. we were offered $50.00 A STATEROOM but we paid perperson to get on. and then comes the food.....whow there are seven specialty restuarents that you had to pay to eat in. you only got free juice at breakfast up to 1030 and then they turn of the machines PICTURE THAT. poor childern you have buy it to drink it..... and at dinner time they always try to sell you water. if you did not ask for ice tea you didnt get it, Please Don.t stay up and look for midnight buffet..... there isn.t any. never again for NCL
This was my 9th cruise, none on this line. The food was sub standard compared to any of the 6 lines I have cruised, The shows are good but not the Las Vegas quality of other lines, as the tips are included the staff is not as sharp as on other lines. A good example is that my cabin was not cleaned in the morning for 3 days. The private island is so crowded that you have to sit up in a chair bleacher style and this was after waiting in a hall way with 200 other people to be tendered off the ship, We went on a side trip to the Atalntis in Nassau and were dropped off about a half mile from the site and given a cursory tour. The gym had a broken bench press from day one and the running track is so narrow that no one can pass or be passed for long stretches. This is the first time that I am happy a cruise is over and I am back to work.
being this is the "dawn" i expected the food, the presenation of the food in the dining room to be much much better as well as get to my table hot or warm; not ice cold. The stateroom's are very small and they should tell you not to put more then 3 people per room because if you have 4 people one of you are sleeping on a 2" matress on a cot! very very disappointed, will not cruise w/ norweigin again & will not recommend to our friends & family
The ship is immaculately clean. Hand sanitizers are a bit of an over-kill...People should remember basic hygiene and WASH THEIR HANDS. Staff was friendly and helpful although with a large majority of the staff being from Philippines, there is a language barrier. Cruise Director Matt can be a bit annoying at times but for the most part does a great job!
07/14/07 CRUISE FROM HELL ON THE DAWN.
Sail Date: /
Traveled As: Family (young children)
First cruise and because of the Dawn's lasting impression it will be our last. Had problems with engine in turn -got to Bahama's in the evening all we saw there were rats. Constantly had issues w/ pool towels & staff on deck 9. Ate same food everyday-nasty hot dogs & hambergers stale buns & they had the nerve to bring them over to private island which was also non-impressive! The buffet was horrible food was cold-all in all the food wasn't good on this ship. Then, last night I started throwing up & diarrhea four hours after dinner along with my entire family we got the virus and we were sick next not sure how we were gonna make it off ship. Please go to a resort.
We couldn't catch my 8 y.o. when he ran off the elevator. We stopped the first crew member with a radio. He said we had to go the front desk. The front desk told us to fill out a missing persons report. By the time anyone bothered to help us, my son could have been grabbed, raped and thrown overboard. For a ship that specizlies in family activities, their security should be better. If they have fire drills and other safety drills, why not a CODE ADAM drill?
You paid extra for EVERYTHING: Soft drinks are free on most lines, not here. Only water and ice tea were included. Soda was $63 per person per week. BINGO was included on other ships I've been on, not here ... $40 per session.
There were 12 of us cruising to Bahamas and Bermuda. We did a snorkeling extersion in Bahamas from 1-5pm. We did not have time to shop in the straw market because it closed at 6pm. We were docked until 1am in the morning but there was nothing open in Bahamas. Bermuda was beautiful. Wish we would of had more time in Bermuda and maybe had docked in Hamilton instead of Kings Wharf. We did not care for "freestyling", to us it was "frustrating". You have to make a reservation in one of the restaurants the day before you want to dine there and when you get in touch with the reservation desk - there were only very late dinner times left (example 8:30 - 9:30) and when you are traveling with elderly parents - that is not a decent time for them to have dinner. The buffet was just alright - it seemed to have the same dinner and lunch selection every day. There was no midnigt buffet for you to grab a snack at night. Everything was closed. The only thing that was open was the Blue Lagoon restaurant and that was very small and always packed. Room service for midnight snacks took over two hours. The shows on the ship were excellent. Enjoyed them very much. The piano player and Matt the cruise director playing the harmonica was great. The pool was very small, they should have an adult only pool because there were alot of kids on the ship(700 to be exact). The BBQ around the pool every day was ok. Our stateroom was a mini suite with a balconey for 4 people (2 adults and 2 older children). I thought the room would of been a little bigger. We had no room to put our clothes in draws. We had to live out of suitcases every day. The photographer was around everywhere which was great. We got alot of nice pictures for a rememberance but my gosh they were so expensive. They throw the pictures away after the cruise. There was a big table full of thousands of pictures that they were discarding. Why don't they lower the price a little and more people would buy the photos and have a wonderful rememberance. This was my 2nd cruise, 1st on a Norweign cruise and I don't think I would go on a Norweign cruise line again.
The ship wasn't really what I expected to be. It takes you like 10 minutes to find a buffet thats open. (which a lot of times they weren't) You couldn't get food at night unless you want to wait online for the little Blue Lagoon place. The shows were excellent especially the juggler.(he was funnier than the comedians!) The ship was very crowded because a lot of people who were supposed to go the wk before got bump b/c of Rosie o'donnell came on out wk. The pool is smaller than my pool and thats supposed to fit 2,000+ people ha! We left 4 hrs late because of "technical difficulties" that slows the ship down. We traveled with that problem for like a day and a half. There was really no reason we should of left NYC 4 hrs late PLUS we got a notice saying we would be 5 hrs late to Nassau! So we got to Nassau at 8:00 at night by then everything was closed. Didn't bother getting off the ship. The private island was nice it's just a beach. Bermuda was nice but we only went to the beach.(not enough time to go anywhere else) Overall the boat was just OK. (and thats because me and my cousin occupied ourselves by just walking around all night)
Let me start off by saying last year was our first cruise and it was also on the Dawn, I did not write a review mainly because a few things and staff members were so bad and I had nothing to compare it to well now I do.
Leaving New York: This year we arrived Late about 1pm good thing they were having credit card problems with their computers so we had to wait on a long line to get through customs but as soon as we got through a lady with a sign for penthouse and villas was right there then we met our Concierge: Mareike then we were on in 5 minutes She is really great no problems at all she actually called a few times and is really sweet big difference from last year. First sea day: Was a little rough 12 ft swells no big deal. We made every port on time Bahamas: We were a few minutes early Great time there they do sell the one day passes for the pool at Atlantis its $75 for kids more for adults. GSC: Was great perfect weather we were in the water all dayJ BBQ was good do bring a cooler for drinks. Bermuda: Fantastic we did horseshoe bay we had lunch there hotdogs great fries and popcorn chicken expensive $5 for fries when I said something to the server he gave us a free hotdog, Also bring the cooler we spoke about We did the bus pass easy a perfect day.
Salsa: Ok! The food was very good as it was last year. The server was the worst I wish I knew his name really bad! asked if we wanted drinks before dinner when I said no he made a face and mind you some in our party had wine they bought then during the meal he asked again as if the cokes didnt cost enough and at the end if we wanted mexican coffee and when I said no the face and a nasty tone not good and not that others in our party didnt have sambucca oh well he made the dinner just OK yuck!
Our Cabin: We stayed in an AB cabin again same as last year Awsome love it! This Review would not be complete without telling about A Wounderful butler named Ravi just some info on us we have had Butler service in some of the top hotels and he far exceeded our expectations. Ravi is a wonderful Butler.
This was like a different cruise compared to last year im glad we gave NCL another try we had an amazing time great cruise!!!!!!!
Clean ship. The buffet food is not so great. The fine dining restaurants did not offer much of a variety to choose from. On board activities were ok. We had a hard time finding a staff member that spoke or understood the English language too well. We did love the fact that the kids crew club staff members were able to deal/tolerate with so many kids at one time and did not constanly beep parents to pick up their kids. They allowed us to enjoy some grown up time.
Everything about our cruise was awesome. Food was great (when we got to eat). Making reservations was awful! We were only able to dine in 3 of the many restaurants while on a 7-day cruise. You could start making reservations at 7:00 am for the day of our next day dining. That's it. And every time we tried, they were ALL BOOKED! We couldn't get in. It was terrible! Food elsewhere was fine, but not good enough. Not what we expected. We expected "FREE" style cruising/dining! No one on the ship was happy with it. Once in the 3 restaurants we did try, the food was great, don't get me wrong. Our ship was 100% booked. Maybe that's why. But if it's "FREE" style, it should be first come, first served! Not "I'm sorry ma'am, there's no more room in that restaurant." There's a HUGE difference. My next cruise will not be on Norwegian if I can help it. I'd rather be told to be at a specific table at 8:00 pm each evening. Not this way. Not running around all over the place searching for a restaurant that would take us. That's wrong.
This cruise does not have a big enough pool for all the passangers they have on board. They do not allow children who wear a swim diaper into the pool. Not even the kiddie pool...go figure! The days at sea leaving NY are too long. Forget the private island and just do more days in Bermuda! The private island is very small w/ nothing much to do besides swim w/ 2000 other passangers that got off at the same time. The days at port were not long enough. Bahamas we missed all together because of mechanical problems, private island we had to be back on board by 3pm and bermuda was by 5. I have never done a cruise before and wouldn't again unless it had more land time which means i would not leave out of NY, unless it was a trip to Bermuda by itself. The seas are much rougher and it's too many days at sea. The cruiseline itself i did not have a problem with. The ship is beautiful and the restaurants were great. I didn't feel there was alot to do during the day at all. My daughter(12) was bored. The pool was way too crouded even for her liking. I felt like a sardine at the poolside chairs. All the chairs are lined up in a row, one right next to eachother. I had a mans feet right in my face because he decided to cross his leg while reading. If u have never cruised before and are looking to have a relaxing getaway, this is not for u. If i ever cruise again it would be leaving out of Miami or PurtoRico and being able to get off ea. day. We had a good time because we were with a group of 15 and made our own fun but this ship needs more things to o on their itinary and more pools.
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