90% of staff do not know that they have to greet and smile when they meet or talk with the passengers

Norwegian Dawn Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 3

Overall rating:

3 out of 5
Norwegian Dawn

10 Night Southern Caribbean (San Juan Roundtrip)

Sail date: December 28, 2017

Ship: Norwegian Dawn

Cabin type: Balcony

Cabin number: 10690

Traveled as: Large Group

Reviewed: 3 years ago

Review summary

+ 1. The ship is small which is good for embarkation and disembarkation. 2. Public areas have been renovated soon and are not crowded 3. Good itineraries _ 1. Terible service-/ the worst/ 2. Average food We spent good time despite poor service

Embarkation

4 out of 5
90% of staff do not know that they have to greet and smile when they meet or talk with the passengers

Ship experiences

Food and Dining

2 out of 5

Bimini Bar And Grill

4 out of 5

good service

Teppanyaki

4 out of 5

Tasty food, good show

Garden Cafe

2 out of 5

никакво разнообразие, беден избор,

Impressions Italian Restaurant

3 out of 5

The food was delicious . We received an excuse for poor service - Waitresses were tired after the New Year's party / it was 01/01/

Bamboo Asian Restaurant

2 out of 5

Three of the dishes had the same taste

Le Bistro

3 out of 5

Nothing impressive

Aqua Main Dining Room

1 out of 5

We had dinner at this restaurant three times. We were a group of 10 people. We always had dinner with reservation. Our first encounter with this restaurant is my strangest experience on a cruise ship so far. I have never met a more aggressive rough and impolite waitress. Мaybe he was drunk /it was New Year's Eve /

Onboard Activities

2 out of 5

Hot Tubs

4 out of 5

were not overcrowded

Entertainment

4 out of 5
Good two shows: 1. the last one: ELEMENTS 2. Magic show

Children's Programs

5 out of 5
My daughter used once the children's club and was happy-7 years old

Service and Staff

2 out of 5
I received good service at the pool bars. Special thanks to the bartender from The Cellars-wine bar

Ship Quality

2 out of 5
public areas have been recently renovated

Cabin / Stateroom

3 out of 5
compared to other ships - the smallest old furniture

Ports of call

San Juan, Puerto Rico

4 out of 5

St. George's, Grenada

2 out of 5

Kingstown, St. Vincent

2 out of 5

Bridgetown, Barbados

5 out of 5

Castries, St. Lucia

4 out of 5

Fort-De-France, Martinique

3 out of 5

Basseterre, St. Kitts

4 out of 5

St. John's, Antigua

4 out of 5

Frederiksted, St. Croix, U.S.V.I. Did not visit port

St Thomas-4 stars

Disembarkation

3 out of 5
self-service
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