Expected far better

There really is so much to say but lack the time and space to do so. The big issue was the water. I was told by 20 employees, at different times and place on-board if the water in our cabin's bathroom was consumable. I was told by 17 that the water was not consumable. 2 employees told me that they were unsure, and 1 employee told me that not only was the water not consumable, but that we should rinse our mouths out extra well with bottled water, I would like to also mention that there were no posted signs nor any literature in the cabin about the drinking water (other than the prices for bottled water packages for extortionary prices). After all of this, i sat down with the Hotel Director, who when told of my woes, he addressed my concerns and told me that the water was absolutely safe to drink, and added that he drinks the tap water in his cabin daily.

Smoking: As you board the ship, you are barraged with announcements over the PA system, one of them is in regards to smoking and state that the only smoking sections on the exterior of the ship are on decks 7 and 12 on the right side of the ship, and that there are two smoking places interior at the cigar lounge (d6) and the casino (d7). The last part of the announcement specifically adds that if there is any confusion of places which are permitted to smoke to remember this rule, "If there is an Ashtray, you are good to smoke there.".. This is not accurate, of our group there are 8 families present, 6 of our bathrooms have an ashtray, but one of our group members were hit with a 250$ room cleaning fee despite the error being on the NCL's straff.
Lastly, be sure to clarify and bundle/package bonuses, Our group was given a Dining incentive package that gave the individual adult group members 3 credits to the premiere dining. At the time of being issued, the NCL crewmember said that these credits could be used at any of the restaurants which was not included as a "free to eat" places, with an exclusion being the Bamboo Sushi restaurant (d7). My wife attempted to dine at 3 of these pay-locations, each time we were told that the Universal Dining Package (UDP) was not included. A big waste of money.