A good relaxing cruise but not the best experienceI have had on Norwegian.

Norwegian Dawn Cruise Review to Bermuda

BostonDawn

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 7

Overall rating:

3 out of 5

Verified Review

Boston, USA / Boston, USA

Sail date: October 21, 2016

Ship: Norwegian Dawn

Cabin type: Balcony

Cabin number: 9626

Traveled as: Couple

Reviewed: 8 years ago

Review summary

This cruise did not start well. I thought there would be a no hassle factor because it was from Boston and the parking and terminal were in close proximity to one another. There was a two hour wait in a long line just to get in the terminal and we arrived at 1 pm. We are platinum but I did not benefit from that tier at all. One security guard checked passports for over 2500 people and not all the security checkpoints were working only two.

The Elements show was excellent, but the casino was disappointing. My stateroom was a balcony, however the sheets were not changed and I had no ice for the entire time. The beds were not made until after 4 pm each day and not turned down the last night. I asked for a pitcher of water to drink and make coffee and tea from my steward with no reply until the 4th day and told I would

have to call room service. He gave me a bottle of water and said he would have to charge for it. ( I had the beverage package and again platinum.)

This was not one of my better cruises with Norwegian.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

It was comfortable but I did not need the balcony.

Ship tip

I did not care for the refurbished ship.

Thumbs up

Ports of call

Boston, Massachusetts

5 out of 5

3 Comments

Gwbigdog 1 year ago

Thanks for sharing your cruise.

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DandDatSea 8 years ago

I tried the Dawn in July. It was my first NCL and was very disappointed with all of the extra charges they stick you for. I am fairly new to cruising, I have been on eleven so far, but found that NCL wasn't for me. However, I love Celebrity. Yes it costs a few bucks more but boy is it worth it. Everyone raved about all of the upgrades made to the Dawn after the drydock and I thought to my self, if this is updated how bad was it before? Anyway I hate to hear about anyone having a bad cruise. I loved Bermuda, but will go with Celebrity next time.

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esm54687 8 years ago

Did you bring the room issues up to the Hotel Director? Especially being Platinum they should've jumped to fix the issues you had in the stateroom. I can't imagine myself waiting 4 days of a 7 day cruise if my requests were being ignored and then told to call Room Service.... were the rooms not serviced until 4pm everyday?? Sorry you had a difficult time

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