Good Entertainment, Good Food, Terrible prices

Norwegian Dawn Cruise Review to Bermuda


Experience: 7+ cruises
Review: 1
Helpful Votes: 6

Overall Rating:

2 out of 5
Verified Review
Boston, USA / Boston, USA
Sail Date: October 14, 2016
Ship: Norwegian Dawn
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 1 year ago

This was our 17th cruise. The first and last on Norwegian. It was by far the most money we've ever paid for a room. Not worth it.

The entertainment, especially The Second City crew, was excellent. Loved the production shows as well. The food was good, especially in the specialty restaurants. The general dinning and buffet was ok as well. And Bermuda was a fine island to visit. Having said that, this is THE WORST nickel and dime cruise line on the planet. All they seemed to care about was charging you extra for something. 6.59 for a bottle of water. 20.00 for a double whisky, 18.00 for a mixed drink. Even the drink package didn't save you. If the drink was over 15.00, you had to pay the difference. Their prices were so goofy on the excursions that we did our own thing, a real first for us. In the casino, they paid only 6-5 on a black jack instead of the normal 3 to 2. They took huge chunks, like 10 percent, from each Hold Em pot. They charge a service fee for everything. I even heard, and read, that it was a real hassle to cancel you tips if you were unhappy with the service. The new CEO opted to call it a service fee instead of a tip. We had ours prepaid and didn't have to deal with it, but people who had bad experiences with service were seething when it came to adjusting their tips. There was only one way to eat after closing hours and that was at a bar called O'Sheehans. The service was so slow there that we almost missed a show. Never mind a mandatory charge for room service. Good God, you'd think this place had money problems. We love cruising, but  will never go back to Norwegian. ALl of those extra charges may have cost me a couple hundred, but it cost them thousands in future cruises. Not my favorite, obviously.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5
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