The new Dawn
Norwegian Dawn Cruise Review to North America
Bermuda & Canada & New England from Quebec
Sail date: September 30, 2016
Ship: Norwegian Dawn
Cabin type: Balcony
Cabin number: 9738
Traveled as: Couple
Reviewed: 8 years ago
Review summary
Having been recently renovated, we found the Norwegian Dawn to be vastly improved from our prior sailing on her. The Canada/Bermuda two week cruise was relaxing but we found a few things less than anticipated. The complimentary dining menu during the Canadian segment needs to be improved as most of the offerings were stews and casseroles.....or alternative dining which seems to be strongly encouraged. The second week to Bermuda found the complimentary dining menu much improved and enjoyable. The bar service is sorely lacking with the withstaff ignoring you by not making eye contact resulting in you having to go to the bars yourself to obtain a drink, but they still get their 18percent tip! It took five hours for our luggage to arrive in our storeroom, and we were two of the last four people to arrive at the ship that day. Cabin service was slow...most times our cabin was not "made up" for the day until after 2pm and as late as 6 pm one day. I don't fault our steward, it's apparent there too few of them assigned to too many rooms as well as luggage responsibilities. Entertainment was exceptional in all venues. Debarkation was smooth and efficient. Pleasant surprise to us was that this was a 2 segment cruise for which we were given double dining credit for each segment and a ship board credit to use. Overall the ship was clean, well maintained and vastly improved since it's overhaul.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
The Dawn is the size ship we enjoy sailing on as we don't feel crowded or overwhelmed with the number of passengers or size of the ship.
Ports of call
Royal Naval Dockyard, West End, Bermuda