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Norwegian Dawn Cruise Review to Canada, New England, New York


Contributor Level: Purser
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 7

Overall Rating:

5.0 out of 5
Verified Review
7 Night New England & Canada (Boston To Quebec)
Sail Date: September 23, 2016
Ship: Norwegian Dawn
Cabin Type: Balcony
Cabin Number: 10126
Traveled As: Couple
Reviewed: 11 months ago

Having never been on a cruise, I had some concerns, all of which were not necessary. The staff were excellent, friendly and helpful. The bar tenders at OSheehans were a bit grumpy but that was minimal. Everyone else was terrific. The food was the best part, it was beyond imagination, more outstanding than any fine restaurant we have been to in the USA. I tried 6 restaurants and all were fantastic, with well prepared delicious food served perfectly. The shore excursions well worth the price, and organized.Overall a huge success and great fun. Now for the down side....embarking and disembarking is a terrible confused mess! Getting on the ship no one directed us to give our bags to anyone, we had to carry them to the cabin. Then getting off the ship was a disaster. No one knew where to go are how to get there, There needs to be much more personel to direct the guests to the proper place and deck, throughout the ship everyone was getting lost at one point or another. In addition, fix the elevators, they are way too slow, it sets a bad tone of frustration for the passengers. People who were happy suddenly became frustrated and angry. We had a handicap issue and could not take stairs we had to wait sometimes 10 minutes when it was a busy hour. All else was handled beautifully and in an expeditious manner, I would do another cruise with Norwegian, and will recommend the cruise line to others.

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
great cabin wonderful large balcony bathroom more than adequate, with a great shower, wonderful bed and plenty of storage

Ship Tip

If you like lots of activities this is for you if you do not require it, I suggest a smaller vessel. I would not sail on anything larger or with any more passengers.

3 out of 5
3 out of 5
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5 out of 5
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