Norwegian Dawn Cruise Review to Bermuda

Contributor Level: Purser

1 cruise (first)


Helpful Votes

4 out of 5

omits information when sells

Sail Date: July 15, 2016

Reviewed: 11 months ago

Traveled As: Couple

Room Type: Inside

We loved the trip. Ship was almost perfect. Food excellent. Nice shows at night. 


The drawbacks: first, it took half the trip for the ship to acknowledge a credit that we had (USD75), after we requested.

Second: when Scott () sold us the trip we were offered a package of "full beverage" (we chose this package). Scottt told me that the only restriction I would find would be special mineral water. The rest would be "free". Not true. We found a list of restrictions (always being surprised): soda in cans had to be paid; coffees from bars have to be paid; drinks in glasses that were listed for more than USD15 have to be pad ((maybe the difference?). 

So, why the salesman doesn't tell the true when selling the trip? That was very frustrating.



Cabin / Stateroom
Embarkation and Disembarkation
The bags tags were printed by us. Ordinary paper, that could easily damaged, as opposed to the ones used by airlines. We deliver the bags at the entrance, in the Port. Nobody gives us receipts, the way airlines do. Port workers not nice (one was making jokes and saying that the service is "tippable").
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining

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