omits information when sells

Norwegian Dawn Cruise Review to Bermuda

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 8

Overall rating:

4 out of 5
Verified Review
Norwegian Dawn

Sail date: July 15, 2016

Ship: Norwegian Dawn

Cabin type: Inside

Cabin number: 12011

Traveled as: Couple

Reviewed: 8 years ago

Review summary

We loved the trip. Ship was almost perfect. Food excellent. Nice shows at night. 

 

The drawbacks: first, it took half the trip for the ship to acknowledge a credit that we had (USD75), after we requested.

Second: when Scott () sold us the trip we were offered a package of "full beverage" (we chose this package). Scottt told me that the only restriction I would find would be special mineral water. The rest would be "free". Not true. We found a list of restrictions (always being surprised): soda in cans had to be paid; coffees from bars have to be paid; drinks in glasses that were listed for more than USD15 have to be pad ((maybe the difference?). 

So, why the salesman doesn't tell the true when selling the trip? That was very frustrating.

 

 

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Was this review helpful? 8

2 Comments

lisawunschel    8 years ago

That is not ncl fault through

tandi481    8 years ago

Because like most sales people the more they sell the better the commission. That is why I always book my own stuff and read the fine print

Other reviews of this sailing