omits information when sells

Norwegian Dawn Cruise Review to Bermuda


Contributor Level: Purser
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 3

Overall Rating:

4.0 out of 5
Verified Review

Sail Date: July 15, 2016
Ship: Norwegian Dawn
Cabin Type: Inside
Cabin Number: 12011
Traveled As: Couple
Reviewed: 1 year ago

We loved the trip. Ship was almost perfect. Food excellent. Nice shows at night. 

 

The drawbacks: first, it took half the trip for the ship to acknowledge a credit that we had (USD75), after we requested.

Second: when Scott () sold us the trip we were offered a package of "full beverage" (we chose this package). Scottt told me that the only restriction I would find would be special mineral water. The rest would be "free". Not true. We found a list of restrictions (always being surprised): soda in cans had to be paid; coffees from bars have to be paid; drinks in glasses that were listed for more than USD15 have to be pad ((maybe the difference?). 

So, why the salesman doesn't tell the true when selling the trip? That was very frustrating.

 

 

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
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