nice ship, poor management

Norwegian Dawn Cruise Review to Bermuda


Contributor Level: Purser
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 11

Overall Rating:

3.0 out of 5
Verified Review

Sail Date: July 01, 2016
Ship: Norwegian Dawn
Cabin Type: Oceanview
Cabin Number: 8010
Traveled As: Singles/Friends
Reviewed: 1 year ago

Overall had a good time, but it was obvious that some of the management/organizational decisions made for a sometimes frustrating experience for the passengers and crew (who worked extremely hard and were excellent overall). Main example was how difficult it was to get drinks, which I've heard is usually pretty easy on a cruise, but on this one it was like pulling teeth. Also the lacking availability of basic drinks like Bud Light, which was sometimes unavailable at the Irish Pub themed place, but was available at the coffee bar a stones throw away? Huh? Same thing with cocktails, most of the time they were out of whatever I asked for. The food was good, but getting space at any of the specialty restaurants was almost impossible, which would have been fine if the "complimentary" restaurants didn't take 40+ min to bring you the day's special. Last complaint would be ship navigation, which was confusing and would have been made a whole lot better if they had just handed out maps to each cabin. 

 

Other than all of that, still had a great time, plenty to do on ship, and the island was great.

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Cabin was great, plenty of room and very pleasant to be in.
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