Staff couldn't care less!

Norwegian Dawn Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2.0 out of 5
7 Night Western Caribbean (New Orleans Roundtrip)
Sail Date: February 21, 2016
Ship: Norwegian Dawn
Cabin Type: Balcony
Cabin Number: 10080
Traveled As: Couple
Reviewed: 1 year ago

Could not get in my room in the day for two days because they were working on my balcony! They gave only a $200 shipboard credit! Was told I would get a $100 shipboard credit and it was in my paperwork from the Travel Agent. When I asked about it, they said the TA didn't book that and they refused to give it to us. I have been on 7 cruises with Norwegian and they were flip about it and would not even discuss a solution. . Will never sail with these people again!

 

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship Tip

Check your bill from day one! Be prepared that they will not honor their promises.

3 out of 5
3 out of 5
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