Denied spa credit incentive

Norwegian Dawn Cruise Review to Caribbean - Western


Contributor Level: Deck Hand
Experience: 2-3 cruises
Reviews: 0
Helpful Vote: 1

Overall Rating:

3.0 out of 5
Verified Review
7 Night Western Caribbean (New Orleans Roundtrip)
Sail Date: January 10, 2016
Ship: Norwegian Dawn
Cabin Type: Inside
Cabin Number: 5129
Traveled As: Family (older children)
Reviewed: 1 year ago

       

When I booked this cruise I was taking advantage of a $200 spa credit incentive.  After arriving on the cruise and purchasing $185 dollars at the spa,  no one knew anything about this incentive. So I was not given any of the money back. It's infuriating. Do not use

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
We had four people. My expectation was that we would have two twins and two pull down bunks. But instead we had two twins, a pull down bunk, and a pop up that had to be put up every single night. It left zero walking space.

Ship Tip

The Dawn is the perfect size. We were able to find one another easily.

5 out of 5
5 out of 5
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