Denied spa credit incentive

Norwegian Dawn Cruise Review to Caribbean - Western
Experience: 2-3 cruises
Reviews: 0
Helpful Votes: 3

Overall Rating:

3 out of 5
Verified Review
Norwegian Dawn

7 Night Western Caribbean (New Orleans Roundtrip)

Sail Date: January 10, 2016

Ship: Norwegian Dawn

Cabin Type: Inside

Cabin Number: 5129

Traveled As: Family (older children)

Reviewed: 2 years ago

Review Summary

       

When I booked this cruise I was taking advantage of a $200 spa credit incentive.  After arriving on the cruise and purchasing $185 dollars at the spa,  no one knew anything about this incentive. So I was not given any of the money back. It's infuriating. Do not use

Ship Experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
We had four people. My expectation was that we would have two twins and two pull down bunks. But instead we had two twins, a pull down bunk, and a pop up that had to be put up every single night. It left zero walking space.

Ship Tip

The Dawn is the perfect size. We were able to find one another easily.

Ports Of Call

New Orleans, Louisiana

5 out of 5

Cozumel, Mexico

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

Belize City, Belize

5 out of 5

Costa Maya (Mahahual), Mexico

5 out of 5
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