My Norwegian Nightmare!

Norwegian Dawn Cruise Review to Caribbean - Western


Experience: 2-3 cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

1.0 out of 5
Sail Date: January 01, 2015
Ship: Norwegian Dawn
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 2 years ago
We recently sailed on the Norwegian Dawn & we enjoyed the size\, cleanliness & decor of the ship. It was easy to find the restaurants\, bars\, spa\, pool & casino using the signage. Entertainment offered was enjoyable and of a good variety.

Food and Dining

3 out of 5
Some of the food\, even in the specialty restaurants\, was bland and unappetizing.

Entertainment

3 out of 5

Service and Staff

3 out of 5
Again this is hard to rate\, most of the staff was great. But our stewart kept knocking on our room door asking when we were going to leave our room so he could make up the room. Even if we said an hour he would be back in 30-40 minutes ask again when he could make up the room. Then the last day he lied & knocked on the door & told us we were suppose to have been out @ 8:15 am\, which was the time. We quickly wolfed down our breakfast & showered only to find out from other passengers we didn't have to be out of the room until 9 am. What a total smuck!

Ship Quality

3 out of 5
The ship clearly needed refurbishing. There were several areas of decor that were showing wear.

Cabin / Stateroom

1 out of 5
It is hard to do this rating since we had a 1/4 of an inch of water on our room floor. Then we had a dehumidifier & blower in our room for 3 days\, which caused me to become ill. Then our toilet quit working for 2-3 hours\, all the while our stewart kept asking us to leave our room so he could make it up.

Pros: The size of our stateroom & balcony.

Cons: The 1/4 inch of water on our floor\, being ill\, toilet not flushing & room stewart who thought he was in charge.

Recommends Norwegian Dawn? No.

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