Issues experienced
Sail Date: February 01, 2014
Reviewed: 3 years ago
Traveled As: Large Group
Room Type: Oceanview
Pros: stops - roatan
Cons: horrible steward
Recommends Norwegian Dawn? No.
Category Ratings
Click table then swipe to view all columns.
Click table then swipe to view all columns.
| Ship Quality | The boat obviously got off to a rough start with the quick turnaround due to fog\, but not sure if they were short handed but it was not up to the former experiences we have had on Norwegian - glasses/plates\, etc not picked up around the pool area timely\, that kind of thing. | |
| Food and Dining | The wait lines at the buffet were exceptionally long on some days\, which has not been experienced on Norwegian in the past - could be the setup as when we cruised on the Pearl there were round serving areas allowing people to go up to one section\, versus get in line and wait for every person to select from every section before you can get to the section you want. Service at the Venetian was exceptionally slow too. But we had great service from Cyril in Aqua. | |
| Cabin / Stateroom | We had horrible cabin service. we did not have shower gel or basics beyond towels the first day. We did not see our ship steward until day 4\, when he came in response to a request for water glasses. He proceeded to question us as to what we did with them... We never received ice except for a call to room service several times. | |
| Service and Staff | Besides the steward we were pleased with the overall friendliness of staff. | |
| Entertainment | Exceptional - great shows - Tim the comedian was great! Also the staff cruise director\, Romeo and Shirley esp were fun. And enjoyed the yoga and abs classes - Ana was fantastic! |
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