Norwegian Dawn Cruise Review to Caribbean - Western

4-6 cruises


Helpful Votes

1 out of 5

More cons" than "pros""

Sail Date: December 01, 2013

Reviewed: 3 years ago

Traveled As: Large Group

Room Type: Suite

The ship was beautiful. My stateroom was nice but there are way more pros than cons to this ship. Pros include a good stateroom steward\, good food in specialty dining\, and very entertaining comedy show. The cons are the hidden cost aka auto-gratuity. We pre-paid the gratuity fee but every thing that was purchased onboard included an auto gratuity. The customer service line was ridiculously long and excursions were overpriced.

Pros: The Jose Cuevo Excursion

Cons: Being \"nickeled and dimed\" for every little thing by Norwegian

Recommends Norwegian Dawn? No.

Children's Programs
Service and Staff
Our Stateroon Steward\, Windsor\, definitely went above and beyond. He was wonderful. Customer Service Rep Dela Auguste\, was equally as wonderful. Some of the other workers need a refresher course in customer service
Cabin / Stateroom
Food and Dining
The main dining food was often repetitive. However the specialty dining ranged from Wonderful\" in Cagney's to just OK in Teppanyaki.
Ship Quality

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