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Norwegian Dawn Cruise Review to Caribbean - Western


Contributor Level: Second Mate
Experience: 4-6 cruises
Reviews: 2
Helpful Votes: 19

Overall Rating:

2.0 out of 5
Verified Review
7 Night Western Caribbean (New Orleans Roundtrip)
Sail Date: December 14, 2014
Ship: Norwegian Dawn
Cabin Type: Inside
Cabin Number: 8001
Traveled As: Couple
Reviewed: 2 years ago

Stateroom bed broken - had to request replacement; stateroom refrigerator broken - took 2 days to fix; room service was ordered but never showed up twice; turned away from main dining area because one person in our party was wearing dress shorts while others were allowed in wearing tank tops, cargo shorts, and flip flops (selective and inconsistent enforcement of dress code); room was very noisy - hammering and drilling for several hours on 3 days; were told coming through security that corkage fees would not be charged unless we took wine into public areas (restaurants) but discovered charge when reviewing final bill - representative stated that what we were told initially was wrong but wouldn't accept responsibility and I had no recourse.  So I filed an investigation with my bank (improper charge to the card).  Been on 6 cruises (2 with Norwegian), this was the worst, won't use Norwegian again.  Staff on the Dawn were far less engaging and friendly than other ships we've sailed on in the past.  

Food and Dining

3 out of 5
Food was good, service varied, inconsistent enforcement of dress code.

Onboard Activities

3 out of 5

Entertainment

5 out of 5
Quality was great but venues were poorly chosen sometimes (magician in the lounge, only those seated close could see).

Service and Staff

3 out of 5
Some were adequate, others were apparently not happy and didn't care who knew it.

Ship Quality

1 out of 5
Many issues/areas under repair and out of service/not accessible.

Cabin / Stateroom

1 out of 5
Noisy, bed broken, refrigerator didn't work, room service ordered twice but didn't show up.

Ship Tip

Take another ship or wait until this crew rotates off.

5 out of 5
Lots to do here if you can spare the time.
5 out of 5
One of our favorites - beautiful! Rent a car but don't pay much (they're all junk and they will negotiate prices) and drive yourself - inexpensive and great way to see the uninhabited side where the beaches are gorgeous! Got to stop at Hacienda Antigua and taste/buy tequila. The tour is good, too, and the food is pretty good.
3 out of 5
Private beach is pretty decent - don't swim near Belize City in unprotected areas, too many sharks and rays.
5 out of 5
Private beach but not the one the cruise line pushes - costs $40 just to enter, you can get the same thing almost at the others for $10 each.
1 out of 5
Shopping at the pier is okay but away from that there is nothing but poverty. Sad but not a place I'd care to visit again.
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