Bremuda on the Norwegian Dawn-6/14-6/21/13-SS
Norwegian Dawn Cruise Review to Bermuda
Sail Date: June 14, 2013
Cabin Type: Suite
Cabin Number: 11562
Traveled As: Singles/Friends
Reviewed: 4 years ago
Review SummaryWe had a superb time on this cruise in a mini-suite. With the VIP upgrade status, we enjoyed the breakfasts and lunch in Cagney's and the Brazilian restaurant. The chinese restaurant (Bamboo) was a major disappointment and we communicated that to the front desk and maitre de.
Our cabin attendant made the cruise even more fun by his wonderful charm and prompt service. EVERY person we encountered from the staff (bottom to the top in roles) was CLEARLY 'customer focused'. Even one of the female maitre de's even remembered our last names and greeted us while returning from a walk into Bermuda. This experience was the way we last remembered it being on the SS Norway and we're sorry we didn't come back to the Norwegian sooner. We had a terrible experience on a competing line where the food was worse than you'd find in a high school lunch room (really... terrible selection and quality). We expressed that dissatisfaction and the cruise line never even made an effort to contact us. NORWEGIAN is our future choice whenever possible... if they keep being the way they have.
Food and Dining
Service and Staff
Cabin / Stateroom
You must try the Brazilian restaurant. The chinese (Bamboo) restaurant was a disappointment.