Full Disclosure Please ...
Norwegian Dawn Cruise Review to Bermuda
Sail Date: May 03, 2013
Ship: Norwegian Dawn
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 4 years ago
Review SummaryFirst, the good news ...
This was our first cruise on NCL. We were very pleased with the level of service, the accommodations and the quality of the food. The 'freestyle' dining approach is excellent. We had a choice of two large dining rooms and several smaller restaurants. We liked the Venetian dining room since it had a more elegant atmosphere than the more casual Aqua dining room. The smaller restaurants are very nice for a change of pace since they are quieter and more intimate. We also tried one of the 'specialty' restaurants - the Italian restaurant - which was very nice. The specialty restaurants do require an additional surcharge that varies depending on the restaurant.
Now the bad news ...
Once we were onboard we learned that due to construction at the wharf in Bermuda, our ship would be anchored in the harbor and we would be transported via tender to the wharf. This is a major inconvenience that should have been disclosed prior to sailing. While I understand that changes to the itinerary can be made due to circumstances beyond the control of NCL (unexpected bad weather, etc.). In this case, NCL knew in advance that 'tendering' would be required. This should have been disclosed in advance so we could have taken a different cruise or selected a different sailing date. The 'tendering' caused a lot of problems for people with physical limitations - my wife included. Some disabled people were not able to participate in activities due to the tendering. Full-disclosure by the cruise line should be provided.
Food and Dining
Service and Staff
Cabin / Stateroom
If you want to get off the ship early, NCL lets you carry your own bags and leave the ship before the other passengers. The only catch is you must be able to carry your bags yourself. So if you have took many suitcases, you won't be able to take advantage of this option since navigating through the ship can be difficult.