Great except for cabin service

Norwegian Dawn Cruise Review to Bermuda


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall Rating:

4.0 out of 5
Verified Review

Sail Date: May 03, 2013
Ship: Norwegian Dawn
Cabin Type: Balcony
Cabin Number: 10170
Traveled As: Couple
Reviewed: 4 years ago
Very dissatisfied with the cabin service, never did we see our steward, not even sure if it was a male or female. Our friends (2 couples) were on the same deck and had great service. Our bed didn't even have a top sheet, we used the coffee pot and our creamers were not replaced. Our bathroom was not cleaned daily. Our friends had robes, animal towels made daily and state that they spoke with their steward 2/3 times a day. Again i'll say we never met our's. This was our Anniversary cruise (41st) which we told our agent twice prior to departing and NCL never Acknowledged this. Everything else about the cruise was great!

Food and Dining

5 out of 5
Great

Onboard Activities

3 out of 5

Entertainment

Great

Children's Programs

n/a

Service and Staff

3 out of 5
Excluding cabin staff

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
See comments

Ship Tip

Brazilian restaurant and the murder mystery lunch is a must!

5 out of 5
Easy on

King's Wharf, Bermuda Did not visit port

Easy disembarkment
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