12th NCL Cruise to bermudaB
Norwegian Dawn Cruise Review to Bermuda
Sail Date: May 11, 2012
Ship: Norwegian Dawn
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 5 years ago
Review SummaryThis was our 12th cruise from Boston to Bermuda with NCL. Overall, it's the most convenient and easiest cruise because of no air travel - just a 40 min drive to the cruiseport. The cruise director, Paul Scally, sets the tone and theme for all of the entertainment (the best cruise director to date!!).
As a NCL Platinum member, I expected to see more on-board benefits (including an upgrade) but didn't. NCL did host two Latitude member receptions and both were about as lame as they get - the second one for silver, gold and platinum members was the worst.
When making my initial reservations with vacation Outlet I was informed that I would very likely receive an upgrade because I was booking a guaranteed stateroom plus my Platinum membership would increase the likelyhood - well, did not receive the upgrade.
Other than my disappointment with my Platinum membership, the cruise was enjoyable.
Food and Dining
Buffet restaurant needs a shot of continuous improvement. Attention to detail (coffee running out, no coffee cups, OJ running out, just a few examples. Another suggestion for NCL... I watched too many elderly folks struggle and the buffet - ship staff should be available to assist. If NCL can place two staff members at the entrance of the buffet with "washy-washy/happy-happy", then they can certainly add a few staff to help those in need.
Service and Staff
Cabin / Stateroom
Pros: The evening entertainment, the Cruise Director, and the Specialty Reastaurants
Cons: No added benefits for Platinum members worth mentioning, attention to detail in the buffet restaurants needs improvement (ran out of coffee on morning!!!!)