New York, New England, and Canada
Norwegian Dawn Cruise Review to Canada, New England, New York
Ship: Norwegian Dawn
Cabin Type: Inside
Traveled As: Singles/Friends
Reviewed: 9 years ago
Review SummaryI have already said I was upset with the bath room problems and the whale watching scheduled after they were gone for the season. Then I was very upset that there were dining rooms that charged a surcharge. After you have paid as much as a cruise costs you don't expect to have to pay for any of the dining rooms. The cost in the steak house was outragious. To pay $20. to go in, and then even more for the cut of meat or lobster was not expected. I can go to any good resturant on land and pay under $50. for a lobster dinner. Why should I pay you more than a good fish house would charge. The dining rooms that were a part of our charge were wonderful. Your help is outstanding. Our room steward was very helpful. We were in Rm. 9219 and Mr. Brown was the best. We did have breakfast delivered to our room every morning and our server was wonderful too. He even called one evening to check to see if we had forgotten juice since we had been ordering it every other morning.
I truly feel there are only a few things that need to be addressed. The side trips that were not what they should have been. Our trip to LaBie was bad too. It is not a place used to tourists and are just beginning to accept them again. Our guide on the bus had to read word for word what we were seeing. She did not know the town or community on her own at all. Someone should have checked out that trip before offering it to your travelors. There were some trips that were outstanding. The one to Bar Harbour, Quebec, Newfoundland, and Sydney were really great. The lobster bake, Sugar Shack, old museum in Sydney and some others made the trip very enjoyable. I would reccomend the trip to others, but warn them about the side trips that just took our money and did not give us either worth nor fulfill the expectations from your descriptions.
I must say, when the flu broke out on the ship your staff were wonderful. Things went from helping yourself, not being made to use the hand sanitizer to being served everything and having to use the sanitizer every time you entered a resturant or came back onto the ship. I commend them for a job well done on that score.
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: Your staff was outstanding. I appreciated the care taken when illness broke out on the ship.
Cons: On a 12 day cruise our toilet broke down 6 times. Not accectable. Went on a whale watching tour after the season already had ended. I was told by staff and others who knew that the ship should never offer this side trip after the end of Sept. The whales have already gone south.