Disappointing

Norwegian Crown Cruise Review to Bermuda


Contributor Level: Deck Hand
Experience: 4-6 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

3.0 out of 5
Sail Date: August 01, 2007
Ship: Norwegian Crown
Cabin Type: Oceanview
Traveled As: Large Group
Reviewed: 9 years ago
Our group chose this ship for the price and the ports of call. I was very disappointed. I had prepared myself for the age of the ship and the absence of things to do , but was upset with how poorly the staff seemed to be organized. The buffet was not properly stocked with utensils and glasses, and the food trays were often empty. I have sailed with other cruise lines where I was given 110% all of the time. The staff on NCL was nice but lackluster. I didn't feel they enjoyed being on the ship. I don't want to hold the age of the ship against NCL, but I would definitely not return to this cruise line. If you can't please the customer on a small ship, how can you manage on a large one?

Food and Dining

1 out of 5
Buffet was mediocre. Pasta cafe was very good. The Seven Seas dining was a disappointment. NCL claims "freestyle" cruising, but every night there was a line to get a table for dinner!

Entertainment

3 out of 5

Children's Programs

5 out of 5
My children loved the crew staff in the kid's room. Great!!!

Service and Staff

3 out of 5

Ship Quality

3 out of 5
We had a problem on the last day with the public toilets not working.

Cabin / Stateroom

3 out of 5

Pros: Bermuda

Cons: the service

Recommends Norwegian Crown? No.

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