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2856 Norwegian Breakaway Reviews

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Thanksgiving Cruise by fla97

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Breakaway / Destination: Caribbean - Western

We thought we would try something different for Thanksgiving, but find going on a cruise at that time does not suit us. We had a great time...but we will stick to spring and summer

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Tropical!! by mdonovanlx77

Sail date: / Traveled as: Family (young children)
Ship: Norwegian Breakaway / Destination: Caribbean - Western

Had a great time on board and off. Can't wait to do it again.

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Worst Experience ever by sherrimoll

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Breakaway / Destination: Caribbean - Western

This was by far the worst vacation we have ever taken and we travel 8-10 times per year for leisure. We have never looked forward to going home from vacation before and we could not wait to get off of this ship, it was a terrible experience. We will not be cruising with Norwegian again and we had plans on purchasing cruise next deposits and booking a cruise to Alaska this coming summer which did not happen because we were so disappointed with this experience.

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18 Comments

Relaxing Honeymoon Cruise by Cruiser55744116

Sail date: / Traveled as: Couple
Ship: Norwegian Breakaway / Destination: Caribbean - Western

We booked a Haven Spa Suite and couldn't be happier with our decision. The customer service was fantastic and being able to skip a lot of the lines to get on and off the ship and book shows and dinner was 100% worth it.

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3 Comments

Conflicting Information by imaslg85

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Breakaway / Destination: Caribbean - Western

I worked in customer service 20 years. And it takes a lot for me to write a bad or a poor review. I always give people the benefit of the doubt because of working in the service industry myself but I know if I didn’t follow through on issues that my customers or patients had...I would not have a job. Really don’t know if I will ever cruise again.

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5 Comments

Had a great time. Ship was beautiful. by apcrockett

Sail date: / Traveled as: Large Group
Ship: Norwegian Breakaway / Destination: Caribbean - Western

Had a great time. Really no complaints other than debarking took longer Because the card system went down.

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1 Comment

Wonderfull grils trip. by ltrappenberg

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Breakaway / Destination: Caribbean - Western

Great trip had good time as always on NCL ships good food super good service!!

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The cruise was excellent from the booking process, food ,service. All exceptional. We had a wonderful time. by canci

Sail date: / Traveled as: Couple
Ship: Norwegian Breakaway / Destination: Caribbean - Western

Overall it was EXCELLENT!!!! Everything from the food, to the service, the shows, the dining rooms, our cabin the staff, can't say anymore about the wonderful service and the cruise!

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7 Comments

Food in specialty restaurants (Ocean Blue & Cagneys) was wonderful. Cruise overall was good, would ask for more entertainment as far as the shows are concerned. As a avid cruiser I am accustomed to atleast 3-4 shows per cruise. by melodyfitzgeral

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Breakaway / Destination: Caribbean - Western

The cruise overall was good, however there was not enough entertainment (shows). Also the wait staff in the Garden Café (buffet) was not very attentive. One suggestion I would have is to have theme nights in the club. The music was geared toward a younger crowd.

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1 Comment

Generally great with some exceptions. by pamelabis

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Breakaway / Destination: Caribbean - Western

Working with has always been a pleasure. I use them exclusively when booking cruises. Overall, we greatly enjoyed the itinerary of this NCL cruise. Major disappointment in cabin “mini-suite” accommodation, disembarkation process, and inability to reserve space at our favorite specialty restaurant (Cagney’s Steakhouse). Thermal Suite spa package is well worth the $$. Cruise staff was outstanding as typical on NCL. We enjoy gambling (slots), but we were very disappointed in the casino lay-out, lack of clear definition between smoking/non-smoking sections, and rather limited slot machine choices.

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4 Comments

Don’t bother over crowded by corygc

Sail date: / Traveled as: Couple
Ship: Norwegian Breakaway / Destination: Caribbean - Eastern

We left Miami Nov. 3 on the Breakaway. We booked with NCL after our last cruise out of New Orleans with NCL was one of the best cruises we had ever done. I went with just my wife for our 20th anniversary and my 40th birthday. Getting on went pretty smooth but quickly realized the service on the ship was very poor. My guess is the unlimited bar and prepaid gratuities takes away from the staff’s motivation to care about the cruisers. The entertainment was not good. I might call it decent if they didn’t make it such a pain to get into. They had larger venues they could have done comedy show or the karaoke in but crammed people into small spaces and locked out many. Similar with the events in the atrium or on the pool deck. It is a huge ship but very little room for entertainment. It felt like the ship was just designed to house a large number of people. The specialty dinning rooms were hard to book before the cruise and on the cruise and the staff was rude about it. All the restaurant staff was slow and only the matradee at the hibachi grill stood out as as good and the rest of the restaurant staff could have been brand new for all I know. In summary, I would never pay to go on the Breakaway again. I don’t if know if I’ll cruise again after this and that was my 9th cruise and cruising use to be my favorite type of vacation.

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7 Comments

NCL and the Breakaway have gone downhill by mja2573

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Breakaway / Destination: Caribbean - Eastern

We never received our onboard credit from cruise only.com. They no longer make towel animals in the rooms. Our room Steward did not make our room every day. And to top it all off there was no main show in the theater

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2 Comments

Our trip was fantastic. by andreljohnson

Sail date: / Traveled as: Large Group
Ship: Norwegian Breakaway / Destination: Caribbean - Eastern

We cruised with a group of 28 people and together and separately we thoroughly enjoyed ourselves and each other. There were great experiences on and off the ship especially in the ocean on the beaches of Tortola and the American Virgin Island.

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1 Comment

I have been on over 20 cruises and this was the worse designed ship I have ever been on. by funtimes2019

Sail date: / Traveled as: Family (young children)
Ship: Norwegian Breakaway / Destination: Caribbean - Eastern

Very disappointed on the design of the ship. Not enough room in activity areas for the amount of guests.

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5 Comments

Not family friendly by 7roofs

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Breakaway / Destination: Caribbean - Western

We will never cruise with Norwegian again. We cruised as a family with our 20, 16, and 14 year old. Not much for them to do especially with water activities. All of the hot tubs were adult only. Of the 2 pools, 1 was adult only and the other was basically a kiddie pool. We paid for 2 cabins and Norwegian didn’t even make an attempt at locating them near each other. Each was on the extreme opposite ends of the ship and on different floors. So not family friendly. When I kindly mentioned it the didn’t seem to care and then they blamed the travel agent. Our precious cruise which was on Royal Caribbean was exactly the opposite as they were super family friendly and placed our rooms next to each other. Anyhow, if looking for a more family friendly cruise line with kind and accommodating staff, I would look to Royal Caribbean and not Norwegian.

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10 Comments

Enjoyable Cruise by anniemoore

Sail date: / Traveled as: Couple
Ship: Norwegian Breakaway / Destination: Caribbean - Western

All in all, this cruise was a relaxing, enjoyable experience. We would definitely cruise on the Norweign Breakway again.

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1 Comment

Very good and memorable Cruise by micheleanash

Sail date: / Traveled as: Couple
Ship: Norwegian Breakaway / Destination: Caribbean - Western

We were very pleased with our experience. I had several cruises prior, it was my companion first cruise, he was very happy and content with the trip. We will do other cruises and hope to have the same excellent experience.

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4 Comments

Had a great time by smokeater97

Sail date: / Traveled as: Couple
Ship: Norwegian Breakaway / Destination: Caribbean - Eastern

Cant wait to book again. The scenery and amenities were more than we hoped for. Pool and certain bars closed too soon. Entertainment was a great time. More variety of music would be nice

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2 Comments

The cruise was fantastic! The islands were great! I thought we were cheated on a couple of the islands because we got there so late in the day. by bearbranch50

Sail date: / Traveled as: Couple
Ship: Norwegian Breakaway / Destination: Caribbean - Eastern

I have been cruising for many years and I would recommend Norwegian to anyone!!! Love them!

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1 Comment

First Cruise Experience by kathyfrompitt

Sail date: / Traveled as: Couple
Ship: Norwegian Breakaway / Destination: Caribbean - Eastern

This was our first cruise, and it was a good experience. Embarkation was the rockiest part of the whole week - it got better once we got on the ship! Our favorite parts were the excursions - we were not sure if we should have booked one at each port, but as it turned out, we were glad we did (although some seemed fairly pricey). Great selection of food and entertainment.

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