Innovative & Beautiful ship
Norwegian Breakaway Cruise Review to Bermuda
The Breakaway was an amazing ship. We are dedicated Celebrity, Carnival, and Princess cruisers with this being our first Norwegian. The ship was so contemporary and beautiful…very different from the other ships we have cruised on. Our balcony room felt large and the bathroom was plenty big. The shower was likely the largest we have had on any line and we always cruise Aqua Class on Celebrity. We had a cabin with the angled balcony and it provided so much more space! BEWARD THOUGH, the normal handle does not lock the balcony door like it says it does. There is a separate lock at the top of the balcony door that prevents anyone from on the balcony getting into your room. With the angled balcony, it is very easy to jump the rail from the balcony next door. This happened to my sister (they had the same angled balcony just further back on the ship) and the next door neighbors emptied the booze from their mini-bar. We spent over 2.5 hrs of our precious vacation time contesting the charges of $127 for booze they did not take. Only one person on the staff, Tom Nguyen believed they were innocent and fought tooth and nail for them.
The staff on board the ship was exceptionally friendly. Our room steward, Esther, was fantastic! Our room was spotless and she was so nice and super helpful and efficient. The dining room staff in Taste and Savor were all very pleasant, but the service at all meals in these two locations was exceptionally slow. My husband and I always dine in the restaurants on ships instead of the buffet because we like the laid back pace and service they offer. The pace here was too laid back. Our meals took twice as long as on other ships with no explanations. The food was good and beautifully presented, but most dishes could have used more seasoning (flavor). Only a few were excellent.
Overall, we very much enjoyed our family vacation, and I would love to cruise the Breakaway again for the ship, but the speed of dining and the mediocre food will keep us cruising Celebrity.
Food and Dining
Service and Staff
Cabin / Stateroom
O'Sheenan's Irish Bar was always overly crowded and exceedingly noisy for dining. However, Moderno's and Cagney's offered an extensive free buffet for Bfast that was out of this world and a wonderful atmosphere for chitchatting.