Norwegian Breakaway Cruise Review to Bermuda

Second Mate

Experience
7+ cruises

Reviews
3

Helpful Votes
4

4 out of 5

Innovative & Beautiful ship

Sail Date: May 24, 2015

Reviewed: 1 year ago

Traveled As: Large Group

Room Type: Balcony

The Breakaway was an amazing ship.  We are dedicated Celebrity, Carnival, and Princess cruisers with this being our first Norwegian.  The ship was so contemporary and beautiful…very different from the other ships we have cruised on.  Our balcony room felt large and the bathroom was plenty big.  The shower was likely the largest we have had on any line and we always cruise Aqua Class on Celebrity.  We had a cabin with the angled balcony and it provided so much more space!  BEWARD THOUGH, the normal handle does not lock the balcony door like it says it does.  There is a separate lock at the top of the balcony door that prevents anyone from on the balcony getting into your room.  With the angled balcony, it is very easy to jump the rail from the balcony next door.  This happened to my sister (they had the same angled balcony just further back on the ship) and the next door neighbors emptied the booze from their mini-bar.  We spent over 2.5 hrs of our precious vacation time contesting the charges of $127 for booze they did not take.  Only one person on the staff, Tom Nguyen believed they were innocent and fought tooth and nail for them.  

The staff on board the ship was exceptionally friendly.  Our room steward, Esther, was fantastic!  Our room was spotless and she was so nice and super helpful and efficient.  The dining room staff in Taste and Savor were all very pleasant, but the service at all meals in these two locations was exceptionally slow.  My husband and I always dine in the restaurants on ships instead of the buffet because we like the laid back pace and service they offer.  The pace here was too laid back.  Our meals took twice as long as on other ships with no explanations.  The food was good and beautifully presented, but most dishes could have used more seasoning (flavor).  Only a few were excellent.

Overall, we very much enjoyed our family vacation, and I would love to cruise the Breakaway again for the ship, but the speed of dining and the mediocre food will keep us cruising Celebrity.  

Ship Quality
Stunning colors, decor, layout, and huge standard balcony cabins!
Food and Dining
Very slow service and the food was a bit on the bland side.
Service and Staff
Staff was excellent! Service in the dining rooms was very slow. Our room Steward, Esther, was superb!!!
Entertainment
Children's Programs
The 8, 9 and 16 year old in our group loved it! The 12 yr old, not so much.
Onboard Activities
Ropes course was very challenging and fun. Excellent mini golf and slides.
Destinations and Excursions
Bermuda has the best beaches in the world! Walk from Warwick Long Bay to Horseshoe Bay for the best adventure.
Cabin / Stateroom
Very well layed out and stunningly decorated! We loved the color scheme. Very relaxing and tropical. The shower was larger than any we have experienced. Our room steward, Esther, was amazing and kept the room spotless on our schedule. Make sure you use the upper locking device on the balcony door to double lock it. This balcony is easy to access from next door because of the angle.
New York, New York
Boarding here was a snap once we got through the 45 min of congestion within a 1/2 mile of the ship.

Tip

O'Sheenan's Irish Bar was always overly crowded and exceedingly noisy for dining. However, Moderno's and Cagney's offered an extensive free buffet for Bfast that was out of this world and a wonderful atmosphere for chitchatting.



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