An average cruise

Norwegian Breakaway Cruise Review to Bermuda

Experience: 7+ cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

2 out of 5
Sail Date: September 01, 2013
Ship: Norwegian Breakaway
Traveled As: Couple
Reviewed: 4 years ago

Too big and not enough employees or maybe not well trained employees

Food and Dining

3 out of 5
Nothin special than any other ship


1 out of 5

Service and Staff

1 out of 5
Very Un-friendly never seen even the cruise director !!!!!!!!! And on the 21st at 11\,45 AM an hostess Claudia of Savoy Restaurant after she swiped my card told another hostess to bring me to another restaurant Taste for lunch<after i asked why?she said i dont have a table by the window i said i didnt ask for one i can seat any place she told me 3 times same answer WHY?I went to complain to MGR CORINE she said ;She was sorry !I contact F&B mgr Mr Mustafa over the phone (was busy to talk in person)he said::I will investigate and let you know well HE NEVER CALLED ME BACK this is the staff on the Breakway And 2 days before i bought 3 voucher for future cruises of course i will NEVER cruise on the Breakway again Management doesnt care thats the worst !there Was a mgr of Taste restaurant Manuel which was great i told him the story he couldt believe it The worst was the F&B that never answered i still like to know i was refused that Claudia practice her policy and no one cares

Ship Quality

3 out of 5
Many amenities but in very small space like pool capacity of 30 people with 4000 passangers\,theatre with reservation required Why? Because is too small for 4000 passamgers the only ship i cruised with one floor movie and more......

Cabin / Stateroom

3 out of 5
Clean and modern only the cabin steward needs to go to school of manners NEVER said HELLO

Pros: Organization in ports of call

Cons: Customer Service

Recommends Norwegian Breakaway? No.

Was this review helpful?

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top