Terrible service

Norwegian Bliss Cruise Review to Alaska - Inside Passage

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 9

Overall rating:

3.3 out of 5
Norwegian Bliss

7 Night Alaska (Seattle Roundtrip)

Sail date: September 16, 2023

Ship: Norwegian Bliss

Cabin type: Inside

Cabin number: 5423

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

I paid for the 8 picture package and never received my pictures. The system went down so no one could get pictures, or the money off their sail account. Could not get off in British Columbia because the system was down and the disembarkation process was terrible. So now I have paid for pictures and gifts that I never received ($199) and no one seems to care that we did not get pictures.

Embarkation

4 out of 5
Pretty quick

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

2 out of 5

Entertainment

4 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Seattle, Washington

4 out of 5

Sitka, Alaska

4 out of 5

Juneau, Alaska

4 out of 5

Icy Strait Point (Hoonah), Alaska

4 out of 5

Ketchikan, Alaska

4 out of 5

Victoria, British Columbia

1 out of 5
Could not even get off the ship because the system was down.

Disembarkation

1 out of 5
Complete cluster
Was this review helpful? 9

3 Comments

Gwbigdog    1 year ago

Thanks for sharing

javawoody    1 year ago

Appreciate your comments

AuntPinkie    1 year ago

Appreciate your feedback. Sorry for the poor customer service. And down computers. Had put a major damper on your Alaskan cruise.

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