twoammedic Cruise Review on Norwegian Bliss on Apr 21, 2019

Reviews: 5

Helpful Votes: 73

Review summary

As a veteran cruiser I had high hopes for the Bliss. Unfortunately it fell short. There were pros, including a beautiful, state of the art ship, with terrific entertainment including a Broadway quality Jersey Boys show. However there were several disappointments. The service was very hit or miss, and the customer service desk was pretty useless. The main activities like go kart racing and laser tag sold out the first night for the entire week, leaving minimal things to do. Not to mention they were very disorganized, like when they overbooked laser tag and had to split families. For the size of the ship, there were minimal pool areas, and a design flaw in one of the water slides resulted in multiple people getting stuck in the tube while hanging over the side of the ship. Not to mention the a decent chunk of the upper levels, aka the Haven, was closed off except to people that paid extra. I have now sailed NCL multiple times and have been disappointed each time. I will stick with Disney, RC, and Princess.

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