Fun Caribbean Cruise

Item: Nieuw Statendam
Rating: 4.3
Author: bethlucas

Nieuw Statendam Cruise Review to Caribbean - Southern

bethlucas

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 6

Overall rating:

4.3 out of 5

7 Night Southern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: February 25, 2023

Ship: Nieuw Statendam

Cabin type: Balcony

Cabin number: 6208

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

Probably would not cruise Holland America again. When we went to customer service with our problems were told they could do nothing.

Embarkation

5 out of 5

Everything was fast and smooth

Ship experiences

Food and Dining

5 out of 5

All of the food was great. Our last night we dined at Tamarind specialty restaurant and it was fabulous

Onboard Activities

3 out of 5

I played ping pong, shuffle board, learned origami and enjoyed shows and music

Entertainment

3 out of 5

Stage shows were good, comedian was great, Rock band was ok, dueling pianos were good and BBKing blues band was fantastic. Was disappointed that the blues show was cancelled twice.

Service and Staff

5 out of 5

All staff was extremely friendly and helpful and worked very hard

Ship Quality

5 out of 5

Everything was clean and well maintained

Cabin / Stateroom

4 out of 5

Cabin and balcony were smaller than my last cruise, but ok. Shower was a great size!

Ship tip

Had a number of problems with our have it all package. Couldn’t use our $100 excursion credit as all were full and they would only let one if use it towards our Bahamas villa we booked for $600. We found out last day that there were available places for those paying, just not for those with free excursion. Not cool. Also, anytime dining was more like no time dining. Had to book ahead for space and one dinner we booked for our group of 10, and were given a table for 8. We passed 2 tables for 10 with 2 people sitting at it. Discovered that those people dined at 5:30 seating and the two of them sat alone at table for 10 each night. Not as good as our MSC experience.

Thumbs up