Nieuw Amsterdam Cruise Review to Transatlantic

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

good cruise but one bad experience with guest relations

Sail Date: April 08, 2015

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

Sadbeautiful public spaces, good food, beautiful flowers and orchids all around.  hallways to rooms very grim.  need better training for guest relations.  previous experiences with other cruise lines ( royal carribean, regent, windstar, celebrity) guest relations were much better.


Ship Quality
public spaces better than most
Food and Dining
food was very good but hard to find something appealing in dining room
Service and Staff
room attendants were great and much more helpful than guest relations
Cabin / Stateroom
like our room very much but no air or air conditioning for 2 nights

Was this review helpful? 5

Be the first to comment

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top