issues with food quality and service

Navigator of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

4.0 out of 5
Verified Review
7 Night Western Caribbean (Galveston Roundtrip)
Sail Date: September 14, 2014
Ship: Navigator of the Seas
Cabin Type: Oceanview
Cabin Number: 3712
Traveled As: Couple
Reviewed: 3 years ago

Previously, we cruised with Carnival and thought the atmosphere of all the carnival activities was a bit much BUT the food and the service in the restaurants was fabulous. In contrast to Royal Caribbean's food quality and service and the attitude of some of the servers was very disappointing. We were told that IF we had chosen the early dinner time, our food would have been better. That information came from the Maitre 'd in our section of the restaurant. There was never a meal that we didn't have to send food back to the kitchen. 

Upon boarding the ship, we were left on our own to find our state rooms and this was across the board on ship and even made a joke on stage at entertainment. 

All-in-all, I don't think we will cruise with RC again. 

 

Food and Dining

1 out of 5
food was inferior, cold or luke warm, very small portions, and reminded me of cafeteria food.

Onboard Activities

3 out of 5
If you consider back to back trivia in the bars or swimming in dirty pools "ok".

Entertainment

3 out of 5

Children's Programs

na

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
But did not look anything like the picture above. Our cabin steward was amazing.

Ship Tip

Eat ONLY at the buffet in the Windjammer and the Cafe on the Promenade. Learn a second language to be able to speak to the people on the ship. Take your own cards and games.

5 out of 5
5 out of 5
Take time to enjoy the entire city if possible instead of just wandering the shops.
3 out of 5
The mall built by RC was nice but a bit expensive and you don't get to enjoy the true culture of Jamaica
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