three stars MINUS ... not up to par

Navigator of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 0

Overall Rating:

3.0 out of 5
7 Night Western Caribbean (Galveston Roundtrip)
Sail Date: April 13, 2014
Ship: Navigator of the Seas
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 3 years ago

This cruise was a bit of a let down as everything seemed downgraded...the entertainment was quite disappointing especially since previous cruises out of this same port and same cruiseline just last year were significantly better all the way around. The food, the entertainment and the number of smiling faces on staff were all much better in the past. The shore excursion personnel, at least the two men, didn't REALLY know the tours...lots of misinformation... and were not about to be helpful about the ports for anything that didn't include a tour...maybe because they had never actually been to the ports before. I think this was the first time out for this itinerary as the ship just came out of dry dock. We spoke to some other older cruise experienced passengers who were also disappointed and said that to their surprise the Carnival Magic operating out of this port had better entertainment and food.  

Food and Dining

3 out of 5
not as good as Carnival amazingly and not as good as the the three cruises we took last year with royal caribbean

Onboard Activities

3 out of 5

Entertainment

1 out of 5
very disappointing...not even close to previous years

Service and Staff

3 out of 5
not as smiley a group this time....friendly when you talked to them but some of them rather grim or very serious looking otherwise

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
just refurbished...though had some big stains on rug
3 out of 5
Lines are amazingly long and Royal Caribbean doesn't have their curbside assistance act together yet
3 out of 5
5 out of 5
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