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Navigator of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 106

Overall rating:

5 out of 5
Verified Review
Navigator of the Seas

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: March 23, 2014

Ship: Navigator of the Seas

Cabin type: Suite

Cabin number: 9608

Traveled as: Couple

Reviewed: 10 years ago

Review summary

We were part of the oil spill mess in Galveston.  The ship was delayed and were did not get on the ship until almost 1am Monday.  The lines and waits to check-in and board were long and slow.  RCCL kept saying updates would follow at certain times and never were at that time.  HOWEVER...

 

Once on board it was a good time, even after the cruise was cancelled.

 

Monday night it was announced that the port was closed and the cruise had been cancelled and we would receive a full refund plus a voucher for 25% of the cruise cost toward another cruise. 

 

PLUS we could stay on the ship until Sunday,  As on person put it we had a free week at a 5 star hotel.

 

Tuesday it was announced that the port was open and we would sail the next day for Cozumel.  So we did get a free one port cruise and our money back.

 

RCCL was great during the whole process that was more or less out of their hands.  My only complaint was they never gave updates when the said they would.  Even if they had nothing new to announce (which most of the time they didn't) they should have made announcements when =promised.

 

 

 

 

 

 

 

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Galveston, Texas

3 out of 5

Cozumel, Mexico

3 out of 5
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