Not an enjoyable cruise

Navigator of the Seas Cruise Review to Caribbean - Eastern


Contributor Level: Deck Hand
Experience: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

1.0 out of 5
Sail Date: May 01, 2011
Ship: Navigator of the Seas
Traveled As: Couple
Reviewed: 5 years ago
Appalled by the service staff that Royal Caribbean had, in particular a young lady who argued with me while trying to enjoy some entertainment in the royal promenade. Had a broken balcony door lock that took them almost the entire cruise to fix 3 days. Plus I got food poisoning from their ravioli at their buffet and their doctor, mind you tried to blame it on sea sickness. No way since I own a small weekender boat, which I sleep on at least 2 times a month. Plus I had contacted Royal Caribbean on these issues when I got back and all they did was say sorry via an email. They did not even try to somewhat satisfy me or do anything on the poor service. Very displeased and will not sail on Royal Caribbean again. I urge anyone to consider the reviews before making a decision.

Food and Dining

1 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5

Pros: Destinations

Cons: Customer Service

Recommends Navigator of the Seas? No.

Was this review helpful? 3

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