MSC Sinfonia Cruise Reviews - Reviews

This was the first and last time I will sail on MSC cruise line.

Over all is good cruise. Its not a big ship, but is good and the port we visit are good!

MSC Sinfonia is a lovely ship and although it is a bit older, it is well maintained. There are very few areas where the carpet is a bit worn and the vessel is constantly being cleaned around the clock. The staff is mostly friendly and helpful. The food (at The Covo) is exquisite. The Spa staff and fitness trainers are professional. The cabins (we had a balcony) are a bit small, but well appointed with every convenience necessary. The entertainment shows at the San Carlo Theatre are tops and worth the visit. Franco is an exceptional personality for cruise entertainment and really helped keep smiles on people’s faces!

We did 7 day trip from Venice. Lots of positives, nice ship, friendly helpful staff. Food in the restaurant was good but not so good in the buffet. Not so much choice and quite repetitive menu. Had a lovely day in Split. Santorini was great but needed more time there. Had evening stop in Mykonos. Didn’t enjoy Ancona. Not much to see or do. Entertainment was mostly designed for Italian passengers so we didn’t take part. Shows were good when we could get in but were just singing and dancing. Would I do MSC again in the Mediterranean I have to say no.

I have taken more than 10 cruises in my life. This is my second European cruise, but from a European line. The food and entertainment was far superior than other lines like NCL or Royal Caribbean. Highly recommend MSC, but take note they do not make announcements for everything and anything so you must make sure to read your daily program.

Just got off the Mediterranean Cruise from Venice 9-08-18 to 9-15-18. It was ok. This was our 10 Msc Cruise. 2nd Mediterranean. They changed a lot of things. No coffee in the main dining room at dinner??? American people have desert with coffee after dinner. They don’t have any free drinks at the buffet. They used to have juices. The entertainment was terrible. The shows were the same type every night. No band, just recorded music. The next act came in before the previous performance was done. The animation or games by the people. Very quite. Not much of a dining room menu either . They disembarkation was a nightmare. We did carry your own luggage. They never told us we had to go to the 4th floor to disembark. We had to wait on the 5th then carry them downstairs. Every island took at least an hour or more to get off. I never realized the times we had in each island. Mykonos was a joke. An hour to get off, then a ferry , we had to wait for that to fill up before leaving. The lighting in my inside room was horrible. Ship was ok. Met some great people at dinner in main dining room.

I generally enjoyed our time on the MSC sinfonia for our honeymoon. The food and service were very good, and I liked the list of locations that we were going to. However, there was so little time to spend in many of the ports of call, and I would recommend letting guests know if stairs or other options are available in lieu of cable cars, as we waited an hour and a half for one, and we got in line right after our excursion ended. The food in the restaurants was great, but the lunch buffet could have used a better selection. Our waiters and room attendants, Eka, Wiguna, and Luciano, were very nice and professional, and did a great job. As part of the aurea experience, I enjoyed the free massage, unlimited drinks, and priority embarkation and disembarkation. The excursions were interesting and relatively well organized. I would cruise with msc again, they are a great value for the price paid.

I wouldn't recommend a cruise on the Sinfonia. We did the 7-day eastern Mediterranean cruise out of Venice. This ship is on the small side and the on board activities are limited, but we booked it because we were excited about the itinerary. Unfortunately the ship had mechanical issues so we missed the stop in Mykonos entirely (and it was only going to be a few hours anyway, the way the itinerary was advertised is misleading). Not only was this disappointing, but MSC was very reluctant to provide updates about what was happening, so we were stressed not knowing how much additional disruption to expect. But the biggest complaint would be the food. We booked the Aurea package, and despite reading some negative reviews about the food before we left, assumed that having the my choice dining in the Il Covo restaurant would get us access to a higher quality of dining. That was not the case. We got sick off the food our fist night on the ship, and a number of the dishes we were served throughout the cruise were simply inedible. After our dinners in Il Covo we would go to the buffet looking for other options, and what really floored us was that a number of the dishes served in Il Covo each evening were also served on the buffet. So all the Aurea dining package bought us was the same bad food as the buffet but plated and brought to us by a waiter. I wish I had taken the negative reviews of the food more seriously before I booked the cruise, it was really disappointing. I will give credit to the staff, who for the most part we found helpful and friendly. When the boat had mechanical problems, they were stuck in the same situation as us not knowing what was happening, and they tried their best to keep things positive. Overall, based on our experience, I wouldn't recommend a cruise on the Sinfonia.

El crucero me pareció excelente siempre mantenía limpio (la habitación todo en general)!! Covo restaurante la a atencion excelente (mozo Sudiarta) el mejor . El bar pésima atención no te atendía a tiempo yo tenía que ir por mis bebidas .el teatro muy de primera! Kid club mi niño se divirtió mucho !! (Habitación 1125)

I believe that by taking away the opportunity for the crew to gain tips for giving quick, efficient service with a smile (none of the staff smiled at passengers except for the wait staff in the My Choice Dinning room) may be one of the reasons most of the staff seemed to hate their jobs. This new policy regarding tips is the only thing I can think of that may have caused such a different experience with the staff on board this ship as compared to my experience 3-4 years ago on an MSC cruise out of Rome where the entire staff was always friendly and helpful.

The worst cruise experience ever, I have sailed over 20 cruises with Royal, Carnival, 1 Costa and 1 MSC prior to this MSC. We had a good experience on the Poesia from Ft. Louderdale and thought this will be the same. 1. The food is the worse from any cruise ship we have been on. No steak, no Lobster, smelly shrimps, salty fish. 2. Never heard of WATER packages before, to pay for tap water is insane. The first thing they bring you at the restaurant is a jug of water with ice. Here you have to pay for water or carry a bottle with you that you can fill on deck and walk with it to the restaurant. This is a NO on any cruise. If you want you can pay for bottled water but for tap water at a restaurant is unacceptable. 3. The toilet did not flush correctly for the first 3 days on board, fixed at least 2 and worked on the 3rd time. The cabin steward was amazing though. He did everything he could do and the room was always clean and tidy. 4. No towel kiosks at the pool, you stay with your wet soaking towel till the end. New towels brought in to the room every night. 5. We thought it was a mistake to be in Mykonos from 8 pm to 3 am in the morning, instead of splitting the day/night between Santorini and Mykonos, and half day in Dubrovnik. It made more sense to skip Ancona where there is nothing to do and spend 1 full day in Santorini, Mykonos and Dubrovnik. It's a Italian port city and few people embark there. Horrible port of call. 6. Each announcement is in 7+ languages and to listen and sit thru that is just horrible, everyone complained, usually it's English and the ships own language here Italian, maybe add Spanish but not to have all these languages. No more MSC for me for sure and won't recommend this ship and itinerary to any one I know.

First Mediterranean cruise and overall we loved it! Glad we picked MSC Sinfonia as our first. The size of the ship was perfect as we could get from one front to the back in 5 minutes. Port stops were great, enjoyed Croatia the most. We will cruise MSC again! Two disappointing things. First the spa staff was way to pushy on upselling. Not even one minute after massage and Anika starting pushing merchandise and additional services. Unfortunately for them they refused to listen to what we wanted to do and continued to push additional services we were not interested in purchasing. Since they didn’t listen to us (the guests) we didn’t purchase any additional spa services. So sad as we really wanted more services. Second was our cabin steward. We had a language barrier as well as he continually insisted we leave our room so he could clean or do our turndown service.

Just finished my first MSC cruise. It was wonderful! The ship was simplistic elegance. The cabin efficiently laid and our cabin 1091 was well attended twice a day by our steward. There was some noise from automatic sliding doors above us but was just a small issue. Food was good and service excellent. My only disappointment was port time in Santorini and Dubrovnik. It was misrepresented on the cruise details but we made the most of our limited time in each port. My absolute favorite port was Dubrovnik. It did not feel crowded and the sights were stunning.

The food and staff of the Sinfonia were very good. They remembered us and what we liked. The onboard activities were lacking for people our age. If we were able to go to all of our locations it probably would not have mattered but we had 2 days at sea that were not planed and did not get to Mykonos. The evening shows were really bad.

Crew was amazing with realy good service. food and drinks were very nice!

If it were not for the excellent company of my girlfriends this would have turned into a nightmare. We thought that ghis was an excellent wat to celebrate us all turning 40 this year, but what a disappointment. Poor food and soft drinks included in price and drinks available for sale expensive and poor quality. The beverage packages are sly way to make you think you are saving whilst half the time the deals offered are not available. Manynof the staff members were surly and rude. To top it all off one our friends had irregularities with her cruise card being used to make purchases by someone else for large amounts of money . I have been on a few other cruises with other companies before which I found enjoyable. I can never recommend MSC to anyone.

we liked the ship. it was above our expectations. the bathroom is rather small, but the renovation has been done thoroughly. There are no speciality restaurants , so if you are a black level on Voyager you get a free meal in a speciality, but since there was none ....

Nice ship but king of small and with a small number of facilities, the Italian and Indian staff was very rude. I recommend this ship to families with small children because there were many activities for them and a nice water park

From the moment we stepped on board the MSC Sinfonia we felt special.  We had a wonderful week but we must say that Valentines Day was extra special as we had our wedding on the ship.  It was so romantic and the cake was divine.  An Officer even escorted me to the wedding venue and that made me feel very special.  Later that night when we returned our cabin was beautiful decorated and a sign on the door read "Do not disturb - Just Married" That definitely put a smile on our faces. We will always cherish this cruise and plan to cruise again soon.

Thank you for an awesome unforgettable romantic experience.

It was amazing.... This was my first cruise.... Was hooked from then ⚓