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49 MSC Seaview Reviews

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2.3

Do not cruise on MSC!!! by MHooston

Sail date: / Traveled as: Family (young children)
Ship: MSC Seaview / Destination: Europe - Western Mediterranean

My family and the friends who traveled with us were all disturbed by the lack of customer service compared to the money that we paid for this trip. I would not ever sail on MSC again, and I would recommend to anyone considering it to book with another cruise line. We are not demanding or ignorant travelers. I have been to over 40 countries on 6 of 7 continents. I don't need things to be "American". I just expected to be treated well as a customer. Having spent quite a bit of time in Italy, I had hoped that this "Italian" cruise line would be as wonderful and hospitable as the Italian people, and it is actually an embarrassment to the wonderful hospitality of such an amazing country to be affiliated with this cruise line.

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Great Cruise and a Beautiful Ship! by dflorek

Sail date: / Traveled as: Family (older children)
Ship: MSC Seaview / Destination: Europe - Mediterranean

I Loved the Seaview Ship!!! It was the best cruise I've ever been on. Completely Modern and brand new in June. This ship had a lot of people on it - 5,000 yet, there was always room. The main issue I had with the Large Pool and Nightly Entertainment was the Sound Volume. It was extremely loud. The Dinners were good in the dining room, but not great. The food in the Market Place and Buffet was wonderful. Usually at night or early morning, I like to watch a little TV. There was only 2 English Channels of News. There were no sitcom or TV shows in English. There were all other languages. Storage in the room was limited. On a different cruise line, they were able to put storage over the bed. Since people were getting on and off the ship the whole week at different ports, I believe they rearrange rooms. This was not a big problem, but 2 nights I hear lots of banging around in the middle of the night. I think they were rearranging the furniture.

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5.0

We had a great time... by korpo024

Sail date: /
Ship: MSC Seaview

We had a great time onboard this beautiful ship. The sundecks for us were too hot.. The starboard deck 8 is used by smokers.....This is a problem for the people who have booked a balcony cabin on deck 9....This is a shame...In this day and age it looks like MSC has mad e the decision to give smokers all the space they want.... Pity Food was good. Service was good. Bars were great! Cabin was great.

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5.0

Done a b2b on seaview... by fostelo77

Sail date: /
Ship: MSC Seaview

Done a b2b on seaview in july and had the best cruise ive ever had. Staff amazing,entertainment out of this world and was able to meet some wonderful people including captain scala , pierfrancesco vago(ceo) and the very beautiful carmenvale from the theatre shows. Ship was beautiful and well layed out it never felt like it had over 5000 on board. Had only cruised rccl and ncl before but im now converted to msc from now on.

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3 Comments

Great Mediterranean Cruise; However Customer Service Needs Improvement by cbirbal

Sail date: / Traveled as: Large Group
Ship: MSC Seaview / Destination: Europe - Western Mediterranean

In general the cruise itself was great. Customer service for sit-down dinner is lacking. My waiter was terrible. In addition, upon arriving on the ship we were ambushed with staff selling us drink tickets, excursions. I think staff needs to relax, we will be on the ship for days and can figure out what drinks and excursions we want to go on as the days go by. I didn't like being ambushed as soon as I got on the ship- It distracts from the overall experience. The cabins are gorgeous and clean and the excursion experiences were great.

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4.1

Great mediterainean cruise by Anneli

Sail date: / Traveled as: Couple
Ship: MSC Seaview / Destination: Europe - Western Mediterranean

Liked the cruise and the ship over all! Maybe the ship is about as big as it's possible to handle... Maybe cabinattendants had to many cabins/p to make a great job???

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3.6

Beautiful ship but service and food is lacking by vlas

Sail date: / Traveled as: Couple
Ship: MSC Seaview / Destination: Europe - Western Mediterranean

FOOD: The quality of food is very inconsistent. Some dishes were great, som were good but there were also at lot that was just okay. STAFF: A few of the staff were good, but too many just didn't care. INFO: Generally there was a lack of information regarding many aspects of the cruise. You have to figure stuff out yourself. DESIGN: The shop is BEAUTIFUL. Lots of great spaces to sit and eat and just be. But the deck plan can be confusing.

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4.4

Beautiful ship by Bigrab

Sail date: / Traveled as: Couple
Ship: MSC Seaview / Destination: Europe - Eastern Mediterranean

My first time with MSC and would certainly sail with them again. Beautiful ship with plenty to do. Nice ports , friendly and polite crew are very helpful.

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4.8

Way better than I thought by pappahbuttz

Sail date: / Traveled as: Singles/Friends
Ship: MSC Seaview / Destination: Europe - Eastern Mediterranean

This was my third cruise, first with MSC Cruises and was not sure what to expect. Embarkation left alot to be desired. Due to my transportation to Messina, I knew I would be waiting before I could board the ship, but was not impressed at all when the guard told everyone lined on the sidewalk with all their baggage, that we would have to wait over 2.5 hours before we could even get into the terminal out of the sun! The ship was already disembarking passengers for the excursions, but everyone had to either sit on their baggage or the fence in the hot sun, or if lucky enough to get a seat at a cafe across the road. The ship is VERY beautiful and well laid out for the most part. Sometimes the passageways can get a bit confusing. The Yacht Club is completely amazing and well worth the price, when you include the perks and the peace and quiet and great service that you get. Very happy with the cruise and would very seriously consider another cruise with MSC!

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