MSC Seaside Cruise Reviews - Reviews

WORST CRUISE I HAVE EVER BEEN ON!!! DON'T GO - DON'T WASTE YOUR MONEY OR YOUR TIME!

Overall I would rate the cruise an 8.5 out of 10. The entertainment and New Year's Eve party was excellent. The food and drinks were good. I will consider MSC in the future.

MSC is a different style of cruising than most American lines. Not bad, just different. However, the Seaside, which was designed for the North American cruiser missed the mark and doesn't have the glitz and glamour other MSC ships have.

The food was terrible! A real waste of money! Never again

7 day western Caribbean cruise was our first on MSC. We had the Aurea package which was fantastic and included a drink package, access to the aurea sun deck and thermal spa. Will definitely cruise again with msc!

While the MSC Seaside is modern and clean. The ports they dock at needs to be reviewed to improve. Spending 49 hours at sea to go from Miami to San Juan Puerto Rico and arrive in San Juan at 5:00pm until midnight is a waste of time. It gets dark at 5:30pm. MSC needs to take some lessons from other Cruise Lines, especially the staff, it does not cost anything to smile.

Relaxing and refreshing. A beautiful ship with an attentive crew.

Tough weather. Heavy winds and rain. Excellent ship and sit down dinners made up for the disappointing weather.

Food was terrible. Exactly the same food every single day for breakfast and lunch . Kids menu in “specialty” restaurants was same food from buffet.

Really enjoyed the ship! Great food,staff, and entertainment!

One of my favorite cruises ever. Pretty much number 1 or 2.only because I used yacht club instead of regular experience options. I'll definitely do this again with MSC.

Staff was unless and unfriendly! The house keeping was a real joke! The bathrooms were disgusting and dirty all the time. The food was the most disgusting food I have ever had on any cruise ship! Very disappointed ☹️

Nice ship but food is poor entertainment awful don’t waste your money

The MSC Seaside ship was beautiful. That I the only thing I can say that is positive. The pool was terrible. You could not stand in the pool (no shallow end) and there were no tables to put your drinks. Most chairs were occupied by 9am with towels, which people came at noon to 4pm to claim. The chairs were so crammed in that we couldn’t get to sit down. The bar always had a 10-12 person line and there were people that just walked up and got served. Bad customer service skills. The buffet was totally DISCUSTING! The food was all cooked hours if not days before and dried out, overcooked, and tasteless. We could not eat it after 2 days. I have been on many cruises were the food is delightful and I gained weight. NOT THE CASE with MSC. I actually lost 6 pounds. This is one reason why I would never come back or recommend them. The restaurants were not any better! I ordered a steak medium or medium rare and it always came out well-done, dry, and over cooked. It really did not matter what you ordered, it was well over done. I asked another passenger if the upgraded restaurants were any better and was told absolutely not. This really turned us off on MSC. The new years eve show (or any show), WOW, want a disappointment! Totally a Miami club theme. Problem is there were no chairs, tables, or anywhere to sit. Also, no slow dance after new years! We just went to bed after midnight. Pretty much the same show every night. Bam Bam Bam. We were on the 15th floor (balcony). Paid for an upgrade, which was a waste of money. The whole time we hear scraping of chairs, running, pounding of the pool deck above us. They removed the chairs for the parties and put them back at 5am. Bam Bam Bam. The elevators were so SLOW as well. Everytime we finally got on one, people would shove themselves on at every floor going up or down. The theater shows were good; however, we came 20 minutes before (and had a reservation), and were told all seats were given away. How does that happen? Unbelievable! Now for the absolutely worst part of our trip: WE WERE CHARGED $83.75 PER PERSON (BOTH MY WIFE AND I) HALF WAY THROUGH THE TRIP! They stated it was for service charges. I went down to the service desk, waited 45 minutes, and was told it was for gratuities. ARE YOU KIDDING ME! I went back to my cabin and got my contract, which stated that taxes & gratuities were included in the price of the cruise. I went back and went off on the guest services (after waiting another 50 minutes) and they did take it off my bill. THIS SHOULD NEVER HAPPEN, EVER! Customer Service obviously is not their strong spot! We are so sorry we spent our money and time on this cruise! We should have done the NCL cruise! We thought we would try something else and made a huge mistake. I would recommend that anyone – STAY AWAY FROM MSC! I REPEAT, STAY AWAY FROM MSC!

This was my first cruise and I had agreat time! Highly recommended.

Excellent food excellent service excellent all around

Good if you get in cheap, otherwise I would go with someone else.

The yacht club experience was exceptional. We will only use the yacht club for future vacations as the service level was a perfect ten. I would also like to comment on the staff throughout the entire ship. Their service was also exceptional with no flaws

This is a relatively new ship that is absolutely beautiful. The Yacht Club experience is fantastic with a very large suite and cuisine that is superb. No need for specialty restaurants.

Amazing cruise I recommend this cruise to everyone who wants to have a good time with family.