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762 MSC Seaside Reviews

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Not So Great... by paulpedone1977

Sail date: / Traveled as: Singles/Friends
Ship: MSC Seaside / Destination: Caribbean - Eastern

This is a good cheap cruise if you are a beginner to cruising. If you have cruised before and are looking for service and quality experience this cruise line lacks in this area. The staff is very overwhelmed in all areas and is lacking which makes long waits for ordering drinks, getting quality housekeeping and quality service in the restaurants is definitely lacking. This cruise line charges for everything!!!! Be aware!!! Also the basic drink package doesn't cover very much so its not the best deal if you are getting the over priced drink package. The prices they charge for the drink and dining packages do not match the quality you receive

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6 Comments

Beautiful Ship by davidapachkofsk

Sail date: / Traveled as: Couple
Ship: MSC Seaside / Destination: Caribbean - Eastern

Be very wary of the free drink package. It only covers up to $6 drinks and you would think that they would just charge you the difference if you bought a $7 drink, but NO, they charge you the entire $7. Not mentioned anywhere, and almost all drinks are over $6. Be wary of free WiFi, because it is only a small amount of MB Never use a Debit card for your on-board account, because you have to wait in line the last morning to get any used funds back in cash. No one tells you this ahead of time. If you are older and need assistance with your luggage and also need to get off the ship early for a return flight, you will need to ask for a supervisor because the regular staff will just tell you that you have no options other than to figure it out yourself, but the supervisor will make whatever arrangements you need . As a gold card member in the Voyageurs club, they said that we would get a fruit bowl in our room, but that bowl consisted of an apple and an orange. They also said we got a free birthday cake, but no one in the dining room knew anything about it. Finally, we were to get a free picture, but when we went to get one on the last day, we were told that we were to come down on a particular day and time earlier in the cruise, and it was no longer available, but never mentioned to us at any time. With almost 20 past cruises, we thought we would be treated a little nicer. RCCL makes you feel like a king.

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Was this review helpful? 20
9 Comments

Fun, exciting time by karyncurrie049

Sail date: / Traveled as: Singles/Friends
Ship: MSC Seaside / Destination: Caribbean - Eastern

My overall cruise was fun. Hey Siri who booked my cruise experience was professional, helpful from the get-go and answered all my questions with ease. The overall onboard experience was wonderful, and I will definitely travel with MSC again

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Was this review helpful? 12
4 Comments

Wouldn’t Recommend by jerdman

Sail date: / Traveled as: Singles/Friends
Ship: MSC Seaside / Destination: Caribbean - Western

Wouldn’t recommend at all poor customer service at desk & not enough bar staff . Crew all seem miserable . Very disappointing

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4.3

good cruise by debbierob21

Sail date: / Traveled as: Large Group
Ship: MSC Seaside / Destination: Caribbean - Western

Would like to say that the staff was remarkable. We would have liked to do more things when it rains since we had inside room. Overall it was a great cruise. P.s. lounge chairs are limited for the amount of people that are booked for cruise.

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Was this review helpful? 4
5 Comments

Great starter cruise! by addison171987

Sail date: / Traveled as: Large Group
Ship: MSC Seaside / Destination: Caribbean - Western

I loved this his shop and the service! Everyone was so nice

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Was this review helpful? 11
3 Comments
4.5

Beautiful ship, very nice cruise by nlb1050

Sail date: / Traveled as: Couple
Ship: MSC Seaside / Destination: Caribbean

While the Seaside is a large ship we hardly even felt crowded.

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2 Comments
4.3

Below Average Experience by jmilesky

Sail date: / Traveled as: Couple
Ship: MSC Seaside

Too many people for our taste. Europeans very rude

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5 Comments

Not What I Expected by mmccam

Sail date: / Traveled as: Couple
Ship: MSC Seaside / Destination: Caribbean - Eastern

This is probably ok for a middle class cruise. Know what you are getting. MSC will nickle and dime you for everything all week disturbing you with more selling.

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Was this review helpful? 9
3 Comments

Good trip. Nice ship by MichelC

Sail date: / Traveled as: Couple
Ship: MSC Seaside / Destination: Caribbean - Eastern

The cruise was well worth it after securing a good deal on a last minute trip. The balcony rooms are nice, the crew and service was good, and the entertainment was fun. The itinerary wasn’t the best so I wouldn’t do it again but overall I had a good time on a nice big newer ship

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2 Comments
4.6

Great Experience by GoRichards

Sail date: / Traveled as: Couple
Ship: MSC Seaside / Destination: Caribbean - Eastern

Great cruise, a little choppy at times due to high winds, plenty to do onboard. Evening entertainment was good.

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Was this review helpful? 9
4 Comments

Disappointed by cambird1

Sail date: / Traveled as: Couple
Ship: MSC Seaside / Destination: Caribbean - Eastern

Extremely disappointed in the cruise. Lots of places to relax onboard. Expected more from this ship after seeing it on TV and researching on line.

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4 Comments
4.8

Best MSC cruise to date by holidaysatsea

Sail date: / Traveled as: Couple
Ship: MSC Seaside

Great ship, good food and fab staff. This really was the best MSC cruise we’ve done! If you want to take a look at our full ship tour and vlogs search HolidaysAtSea on YouTube, the ship tour is really comprehensive and you’ll see how beautiful she is, as well as examples of food and evening entertainment. Our vlogs will be added weekly! The speciality restaurants were all fab and we really recommend the drinks package if you like a drink! Cheaper to pre purchase beforehand.

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Wonderful cruise by wpierce68

Sail date: / Traveled as: Couple
Ship: MSC Seaside / Destination: Caribbean - Eastern

Beautiful ship with some serious partying going on. First cruise I ever was on that had more foreigners than Americans. It was so much fun. Great experience.

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Was this review helpful? 15
4 Comments

Disappointment by umichsakura

Sail date: / Traveled as: Singles/Friends
Ship: MSC Seaside / Destination: Caribbean - Western

I was extremely disappointed in this cruise. I’ve sailed Holland America through and I was extremely satisfied. I chose MSC simply because of the ship. I’ll never do that again. The embark/disembark was a nightmare, the food was pretty terrible for all meals except the dining room for dinner was okay. The buffet was not good at all. The Starwalker Michael Jackson show was excellent, the ship was beautiful, almost too many amenities, yet no gift shop to purchase even a snack. I’m vegan, and I cannot eat dairy, and I literally had no options, so I had to eat animal product to sustain myself. I based this on Holland last year, who had many options daily for me. The stateroom was a joke for the price. I slept on a loveseat with a bad cold out mattress. Also the winds were bad, and they cganged our excursions twice, and canceled the second, just leaving us on Nassau with no suggestions, no directions. They didn’t even tell us they cancelled, no announcement-we found out when we were leaving the ship to go to port. Never again.

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Was this review helpful? 10
1 Comment
3.9

Not worth it by jayden8413

Sail date: / Traveled as: Large Group
Ship: MSC Seaside / Destination: Caribbean - Western

I think all of the staff was very nice other than one of the ladies at the buffet. Everybody was very polite and did what they needed to do. There was nothing to do on ship I literally watched TV on the days at sea because there was nothing else to do on the ship. Kids club is very boring according to the kids they said the only thing they had to was play with legos. I don't think that I will be doing another MSC cruise again.

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Was this review helpful? 7

The best of the best siriously. by aytc620

Sail date: / Traveled as: Family (young children)
Ship: MSC Seaside / Destination: Caribbean - Western

Superó mis expectativas 200% me encantó todo desde los shows hasta el personal de entretenimiento cada actividad realmente disfruté en cantidad en comparación a otras líneas. Lo repetiría el mismo.

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3.4

Very good vruide by pfb

Sail date: / Traveled as: Family (older children)
Ship: MSC Seaside / Destination: Caribbean - Western

We liked there rewards match program. Allowed us to skip the line at the tender stop. Good not as good as we expected. Easy drink program was very good.

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Was this review helpful? 5
4 Comments
3.0

Rude security officers, food poisoning and a lot of fun! by lobachev

Sail date: / Traveled as: Family (young children)
Ship: MSC Seaside / Destination: Caribbean - Western

I wish I could rate it with 4 or even 4.5 stars because we really liked the ship itself and most people who work here. But as you know the first impressions are the most lasting. Our first impressions were the worst. My family faced very rudely and aggressive behavior from one of the security officers during embarkation (Her name is Ms. Plummer Katyana). My wife (who is not good in English) and my little daughter, were waiting for me near the inspection area in terminal F during check-in time then Ms. Plummer Katyana asked my wife to go do a check-in or to leave terminal F for some reason. My wife tried to say what she can't do check-in because her passport was with me and I'll arrive in 10-15 minutes. Also, she tried to explain Ms. Plummer Katyana what she can't wait outside because she had a lot of luggage with her and also it was very hot outside (more than 80 degrees) and it's bad for the baby and for her personally because she is taking a heart medication course but Ms. Katyana didn't want to listen my wife and my wife asked Ms. Katyana to call the police. But Ms.Katyana didn’t call the police and kicked out my wife and my daughter outside of building in a very rude and aggressive manner. My wife didn't understand Ms. Katyana's speech, but she thinks Ms. Katyana used some words like "Russian dog" or "Russian doll" and these words were said very rude. I don't want to believe that Ms. Katyana is a racist, but it was some other people other nationalities there, but Ms. Katyana said nothing to other people, she kicked out only my wife and my baby. So, the first impression of the cruise was irrevocably corrupted. I tell this story to the ship's crew members on the reception counter and they asked me to contact MSC support about this case, so I send a complaint letter and never received an answer. The next 5 days were really wonderful! The ship equipped very well - pools, bars, shops, restaurants! Our daughter especially liked the kids' pool area - I guess she wished to stay here forever)). Also, I was surprised but there was toddler care on the ship for kids under 3. Marina, who works here is a charmer person, she really loves kids and kids love her (and she can speak any language very well!!). Btw, all other crew members were VERY kind to all kids. Several shows we watched here were amazing! I even didn't expect such quality. This theater looks like a branch of some Broadway theaters. The itinerary is very good for first-time cruisers. Islands, we 've been are close to each other but they are so different - Distinctive Jamaica, businesslike Caymans, beautiful Cozumel ... Unfortunately, we didn't visit Ocean Cay because of the weather, but we visited Nassau instead and it worth to visit too. The day before the last day was not so good again. My wife and daughter had poisoned in the Seashore restaurant. Of course, crew members said it couldn't be because they had to control food quality on each stage and it was no more customers who also poisoned, but I'm pretty sure they were poisoned by ravioli from the kids' menu. Why do I think so? So, first, the day before poisoning was a "day at sea" - so we couldn't eat somewhere else. Second, the waiters here don't offer a kids menu by default - you should ask for it everytime. We even didn't know kids' menu is exists first 3 days. Third - there were 6-8 positions in kids' menu including mac & cheese, pizza and other stuff kids like. I don't think ravioli was popular, so, we were probably only the ones who order it that day. My wife and daughter had vomiting and stomachache all night long after that dinner and we forced to even visit the ship's doctor, who charged us more than $300 for an I.V. As I said before, the crew members on the reception counter said it couldn't be that my family was poisoned by the restaurant's food and I even didn't hear a sorry from them. So, if we exclude the two worst cases I described here, it could be 4.5 stars for that cruise. Minus 0.5 for the case with the security officer, minus 0.5 for the case with food and minus 0.5 for now answer from the support team. So, the honest total is 3 stars.

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4.5

Incredible Caribbean Cruise by RickM11144

Sail date: / Traveled as: Large Group
Ship: MSC Seaside / Destination: Caribbean - Eastern

I would definitely recommend MSC and this cruise and the MSC Seaside. I liked how the itinerary worked, with the first day and a half at sea, to get to know the ship better, then start visiting the ports of call. With Ocean Cay as the final stop and beach day, it was a great way to end our journey.

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