Just Ok

MSC Seaside Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 2

Overall rating:

2.7 out of 5
Verified Review
MSC Seaside

7 Night Western Caribbean & Bahamas (Miami Roundtrip)

Sail date: October 19, 2019

Ship: MSC Seaside

Cabin type: Balcony

Cabin number: 9196

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

First of all customer service must be supervised. Very Rude and uncaring customer service. My Complaints about the noisy room does not receive any attention at all from out cabin stewards or his manager. Very disappointed. I received better services and exceptional personal attention in a less prestigious company where We traveled the previous year.

Embarkation

5 out of 5

Ship experiences

Food and Dining

2 out of 5
needs a huge upgrade along with the food $ drink package

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

I didnt bring any child

Service and Staff

1 out of 5
I complaint to my room stewards about my noisy room and he never get back to me with a solution =/

Ship Quality

2 out of 5
My room was not completely clean. A lot of garbage under the seats

Cabin / Stateroom

1 out of 5
Horrendous noisy room

Ship tip

I would recomment it to anyone I feel I pay too much money for the lack of attention and bad service received.

Ports of call

Miami, Florida

4 out of 5

Ocho Rios, Jamaica

4 out of 5

George Town, Grand Cayman

4 out of 5

Cozumel, Mexico

4 out of 5

Nassau, Bahamas

4 out of 5

Disembarkation

3 out of 5
Was this review helpful? 2

2 Comments

Leave a comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other reviews of this sailing