Worst cruise line ever!!!

MSC Seaside Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 38

Overall rating:

2.6 out of 5
Verified Review
MSC Seaside

7 Night Eastern Caribbean & Bahamas (Miami Roundtrip)

Sail date: May 11, 2019

Ship: MSC Seaside

Cabin type: Inside

Cabin number: 9109

Traveled as: Family (young children)

Reviewed: 2 years ago

Review summary

Worst experience with a cruise line ever really wish would would have just gone with our gut and went with a cruise line we have actually heard of before big waste of money and they added on a bunch of “service” charges to our final bill that we had to dispute was miserable experience never again!!

Embarkation

1 out of 5
Slow and little to no info on what to expect

Ship experiences

Food and Dining

2 out of 5
Food was the same everyday and bland

Onboard Activities

1 out of 5
Kiddie pool was almost always closed complained about it and was called a liar!! Shows were so short took longer to explain in every language than the show it self!

Entertainment

1 out of 5
Never have I been on a cruise where onboard activities cost extra what a joke and not to mention the hours of operation for the activities made it almost impossible to do any of them!!

Children's Programs

1 out of 5
She complained she had more fun on our last cruise and wanted to go on that one again (Carnival cruise line)

Service and Staff

1 out of 5
Went to settle bill and to settle some complaints we had and was repeatedly told I was a liar and that I couldn’t prove anything I was complaining about (like the kiddie pool almost always being closed and then my child getting kicked out of another pool because it was “16+” even tho the pool rules sign specifically said 16 and under must be accompanied by an adult again I proved the signage and was still called a liar!

Ship Quality

4 out of 5
Very nice ship and clean

Cabin / Stateroom

4 out of 5
Cabin was about the same as any other cruise line!

Ship tip

Do not waste your money they treat you like garbage unless your a gold member

Ports of call

Miami, Florida

3 out of 5
Pushy staff

San Juan, Puerto Rico

4 out of 5

Charlotte Amalie, St. Thomas

3 out of 5

Philipsburg, St. Maarten

4 out of 5

Nassau, Bahamas

3 out of 5

Disembarkation

3 out of 5
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