Love & Hate relationship with MSC cruise line.

MSC Seaside Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 28

Overall rating:

4 out of 5
MSC Seaside

7 Night Eastern Caribbean & Bahamas (Miami Roundtrip)

Sail date: April 13, 2019

Ship: MSC Seaside

Cabin type: Inside

Traveled as: Family (young children)

Reviewed: 2 years ago

Review summary

Overall it was good experience. We like it and kids loved it. If I do it again will do the Yacht Club to see if there is a difference in service Some advice: Do the kids registration while entering the ship then the waiver for the slides and zip line at 18th floor to avoid the crowd later. Activate your card at the small kiosks with a credit card then buy the fun package 7th floor. All can be done on the first day. Then you can start making reservations for all the activities. Before they get sold out.

Embarkation

3 out of 5
Our check in time was at 11:00 am. It took 50 minutes from the port entrance to get inside the ship.

Ship experiences

Food and Dining

4 out of 5
Food was good. Better variety on the 8th floor buffet. It’s was a carbs lovers fantasy. Excellent pizza, pasta, pastries and doughnuts. Overall just few things I didn’t like most were really good. Smaller portions at main dining and larger portions at specialty restaurants. But still you can ask for 2 entrees at main dining. My son did it almost every night. Mediterranean and Ethnic cuisine tastier than American.

Venchi Cioccogelateria & Coffee Bar

5 out of 5

Awesome! You’ll need to try something. Delicious simply delicious.

The Biscayne Bay Buffet & Pizzeria

5 out of 5

Very good food, less crowded maybe because it was a limited variety and smaller sitting area than the 8th buffet.

Seashore Restaurant

3 out of 5

Food very good. Service not so good. It always took us 1 to 11/2 hours to complete our dinner.

Onboard Activities

5 out of 5
We did it all. Pool lounges were most of the time very crowded. If you have visited the ports before you can enjoy all the ship has to offer while everyone is on port (Zip line, bowling, 3D Cinema, Water slide) with no lines.

Bowling

5 out of 5

This was a really nice activity to do at sea days

Entertainment

5 out of 5
There are a lots of things to do and to choose from not just the theater. The app and the personal agenda will help you book and experience most of the activities.

Glass-Walled Four Decks Atrium

5 out of 5

Beautiful and it always has some kind of activities, music, performances.

Children's Programs

5 out of 5
I love all the kids performances at night time at the Atrium area. My kids loved all the games and activities even the older ones! (ages 1,4,6,12 and 17)

Service and Staff

3 out of 5
Average calling time before the cruise took 50 minutes. Website information, customer service over the phone, at the cruise or with ship personal always a different story. Specially with the drinks package and the fantástica experience. Some personnel seemed having trouble understanding English. App information wasn’t accurate sometimes. Always rely on the paper daily program.

Ship Quality

3 out of 5
I think it’s not easy to navigate. But it is a beautiful ship very contemporary and elegant. Elevators were very packed most of the time. Most of the areas were a little bit warm but bearable. Didn’t see enough personnel cleaning or maintaining the ship.

Cabin / Stateroom

2 out of 5
Room size was good, not enough storage space, missing few things, it was not cleaned well, tv control not working properly, a/c vent loose, shower door’s plastic film peeling off, shower wasn’t draining properly. For a new ship I expected more. Beware the card activate the lights and power on the cabin if the card is not on the slot there is no power at all.

Ship tip

Print your package information on the contract in order to get all you paid for on board.

Ports of call

San Juan, Puerto Rico

5 out of 5
Lots of restaurants, cafes and shops walking distance from the port

Charlotte Amalie, St. Thomas

5 out of 5
Lots of shops walking distance from the port. Taxi will be needed for the beach.

Philipsburg, St. Maarten

5 out of 5
Not enough time. Water taxi to downtown for shops and beach. Good for jet ski and water activities.

Nassau, Bahamas

5 out of 5
Lots of shops walking distance from the port. Taxi is needed for beaches

Disembarkation

4 out of 5
It took us about 30 minutes from the line at the 5th floor to the port exit
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