Room for Improvement
MSC Seaside Cruise Review to Caribbean - Western
7 Night Western Caribbean (Miami Roundtrip)
Sail date: June 16, 2018
Ship: MSC Seaside
Cabin number: 9226
Traveled as: Singles/Friends
Reviewed: 6 years ago
Review summary
Absolutely beautiful ship!!! The food is really good! Juni was our waiter for the week and anticipated our every request and whim. Really pleased with our cabin steward, Rudy! Much improvement needed in customer service and relations. Staff was rude, callous, and dismissive. No real entertainment options outside of nightly theatrical presentations. Entertainment options needed to be inclusive of diversified cultures represented on the ship.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Bring aboard and card games for entertainment and to pass time. Other than the nightly theatre show, the ship sorely lacks engaging entertainment. Also has several negative interactions with guest services staff. I found them to be quite rude, sarcastic, and dismissive when concerns were brought to their attention; especially one customer service rep by the name of Marisa.
Ports of call
Disembarkation
1 Comment
MisterBill99 6 years ago