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240 MSC Poesia Reviews

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1.0

Cruise Line did not honor its promotion by love2cruiseAlot

Sail date: / Traveled as: Singles/Friends
Ship: MSC Poesia / Destination: Europe - Western Mediterranean

Ship is nice. Staff ok. All European passengers stick only with people of same countries. Food is not barely edible if you eat at the top deck restaurant. Ok in main restaurant. Cruise line did not honor the promotion I received at time of booking. Very disappointed. 

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Great Cruise but Poor Organisation by Cruiser1263054

Sail date: / Traveled as: Couple
Ship: MSC Poesia / Destination: Europe - Western Mediterranean

The ship was excellent, the itinerary was superb, the staff were mainly OK, but the Organisation was not up to standard.

 

Cold food in the dining room, a minimum 10-minute wait for a drink, poor quality entertainment.

 

MSC need to buck their ideas up a bit and get themselves organised, middle management should spend some time on RCI, to see it's done.

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Review by kristinairastorza

Sail date: / Traveled as: Family (young children)
Ship: MSC Poesia / Destination: Europe - Western Mediterranean

They need to hire more people. Get a new chef.

Beautiful ship.

Get better schedules.

Learn how to treat foreign nationals/customers.

Entertainment was good. Good shows.

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1 Comment
1.0

peggiore crociera mai fatta.cibo mediocre,... by seainlove

Sail date: /
Ship: MSC Poesia

peggiore crociera mai fatta.cibo mediocre, intrattenimento inesistente,condizioni nave e cabina pessime ,piscina in pessimo stato. riassunto:noiosa e sporca.

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DRINKS PACKAGES by Cruiser9177443

Sail date: / Traveled as: Family (older children)
Ship: MSC Poesia / Destination: Europe - Western Mediterranean

FOLLOWING BEING COERCED INTO THE ALLEGRISSIMO PACKAGE, AT 'EMBARKATION TIME'  I IREALISED IT WAS FAR IN EXCESS OF MY FAMILIES REQUIREMENTS; I HAD TO PAY FOR SERVICES/ DRINKS ETC WHICH OBVIOUSLY WE DID NO CONSUME,  AND HAVE REQUESTED REIMBURSEMENT. TO DATE MSC HAVE NOT ADDRESSED THIS MATTER. WHAT A RIP OFF. I AM EXTREMELY ANGRY.

I EMAILED DETAILS OF THIS ISSUE TO YOUR 'MANAGER' WEEKS AGO;AGAIN NO RESPONSE.

I'M NOT IMPRESSED

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simple cruise by shkim56

Sail date: / Traveled as: Couple
Ship: MSC Poesia / Destination: Europe - Western Mediterranean

dining meus were too simple as budget cruise.

dancing programs were good.

no body lotions supplied.

formal dining room menu and service were not good.

cruise staffs seem to be in-experienced.

 

 

 

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1.0

the worst cruise ever!!!!!!!!!!!! by stefan112

Sail date: / Traveled as: Family (young children)
Ship: MSC Poesia / Destination: Europe - Eastern Mediterranean

hello 

If you want to make a cruise NEVER go on the msc poesia, this vessel, should be towed, in to a dock for demolition.

everything is old, the ROOM, for 4 people is so smal, you can not get to the balcony, without rolling over the pirate bed, that stands almost in the middel of the room, 

And yes I made a complain, and yes i was in everything RIGHT, but no one could help us, even the head of the department mrs mira ( she is dutch and was very friendly ) but nothing worked!!!!!

MSC had never be allowed to sell this trip, for 3 adults and one child in ONE room!!!!

it was a night mare!!!

no place to put your clothe for 4 , even the badroom not enouf storage for everthing

so if you diside to make a cruis 

DONT GO WITH MSC POESIA !!!!!

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14 Comments

Review MSC Poesia East Mediterranean Cruise by vyronjohnson

Sail date: / Traveled as: Couple
Ship: MSC Poesia / Destination: Europe - Eastern Mediterranean

The food on the first night in the dining room was not very good. Subsequent dinners in the restaurant were better. We had difficulty finding seating at the buffet during primetime lunch hours. Water, soda and juice had to be purchased. A lot of people did not know how to wait in line and were bursting in front at food stations and elevators.

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5.0

Great Cruise, thank you! by whit09smu

Sail date: / Traveled as: Couple
Ship: MSC Poesia / Destination: Europe - Eastern Mediterranean

This was an amazing week, my boyfriend and I loved it! Always entertainment happening, if you want something to do you WILL be able to find something. Look at the locations ahead of time to see what there is to do, prebook tours, it is definitely worth it. We had a balcony room and left the door open most of the time, the sound of the ocean while you sleep is so relaxing!

The staff was incredible, they're all very nice and wanting to talk.

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Great cruise if you can put up with Germans and Italians. by jasonlechef

Sail date: / Traveled as: Singles/Friends
Ship: MSC Poesia / Destination: Europe - Eastern Mediterranean

Great ports of call and shore excursions. Main dining room is excellent with fine dining menu changing every night. Bars and lounges are tastefully decorated with great musicians and vocalists.  Breakfasts and lunches at the main cafeteria is a nightmare, an eating frenzy with insufficient tables and have to wait in line for food and dodging on-coming crowd. Beverage stations are always either "out of order" or empty of hot water, or something. Majority of passengers are Europeans with Germans and Italians making up more than 50% of the entire load, which resulted in stiff, poker face unfriendly people. There are also quite a handful of families with young kids, babies in strollers and noisy toddlers running around during the busy breakfast and lunch hour. Shows are mediocre in 5 out of 7. Overall service by the crew is excellent except for a few overworked individuals. 

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5.0

MSC Poesia ,A beautiful ship... by Quincycquinn

Sail date: /
Ship: MSC Poesia

MSC Poesia ,A beautiful ship , very friendly and helpful staff, absolutely spotless, the food was ok, catering for mostly the continental palettes, we felt that, the English clientele, wasn't as important than the Italian, French , German Clientele, as everything was interpreted firstly , in these languages, and quite fleetingly in English , so you had to listen very carefully to any announcements, or you would miss the 10 seconds English slot. As said beautiful ship , but didn't feel the vibe.

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3.0

Beautiful Norway by EvaCruise

Sail date: / Traveled as: Singles/Friends
Ship: MSC Poesia / Destination: Europe - Northern Europe

I knew MSC is more of a budget cruise, so did not expect luxury.  Everything was adequate, good service, average quality Buffett, sit down restaurant for dinner a little better. Enjoyed the shows and other activities offered by a very nice animation crew.  Good value for the money :-)

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5.0

Almost identic with the Orchestra,... by freezer20

Sail date: /
Ship: MSC Poesia

Almost identic with the Orchestra, so we knew what we were going in to. A great experience. Great staff, great food, clean ship..... And a lot of drinking 😉

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2 Comments
3.0

Great Cruise by alfredoduplan

Sail date: /
Ship: MSC Poesia / Destination: South America

Overall very good cruise. Boat is very nice. Lots of activities. However, some people from the crew have an attitude not directed towards customer satisfaction. This was more prevalent with bartenders and some waiters in the buffet rooms. Also, buffets for breakfast and lunch were always the same. They had lots to choose from, but always same selection. That means that after 9 days, you want some variety.

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2.0

Beautiful sights, terrible ship! by gisellelugones

Sail date: / Traveled as: Family (older children)
Ship: MSC Poesia / Destination: Europe - Northern Europe

The itinerary was wonderful, tours well organized.

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Ship / food by bosak

Sail date: / Traveled as: Singles/Friends
Ship: MSC Poesia / Destination: Bermuda

Ship one of the nicest around, well maintained, great shows. Staff didn't seem to care about service especally in the dining rooms !!!!!! Food was some of the worst I have ever had on a cruise and I've cruised more than 24 cruises. I do not like waiting up to an hour to get my diner. I would think that an Italian line would have really good pasta,, not so. not aldenty but almost not cooked at all. All in all I sent back 4 dinners Would NOT take this line again and I not the only one that I talked to !!!!!!!!!!!

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5.0

MSC Poesia 7days Eastern Caribbean by MardelCar

Sail date: / Traveled as: Couple
Ship: MSC Poesia / Destination: Caribbean - Eastern

This is my second time on this ship.... The ship was beautiful and the crew is very nice On this time the entertainment was exceptional 7 night and 7 different fabulous show on the theater ...The entertainment Team was hilarious...the best on the all cruise i made. The public areas was clean On my taste the food was good but not to many choices.. The staff on the restaurant was very nice ..... I got oceanview cabin at little bit obstructed but was comfortable and clean I made excursion by the ship on Antigua and San Juan.... Antigua...went to the beach and lunch ....beautiful beach San Juan...we made Bacardi House and Old San Juan tour....very nice Bahamas....made at private tour to the island and was very interesting Embarkation.....Port Everglade ....very fast no wait ,no line Debarkation......a little bit waiting about 20 min for USA travelers and long line and waiting time for non-USA. I recommended this ship but only a little problem you have to travel to Europe or South America ...they don't come back to USA on the next season is replaced for the new MSC Divina sailing all year from Miami

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1.0

MSC - WORST cruise line EVER taken!!!!!! by may2102

Sail date: / Traveled as: Couple
Ship: MSC Poesia / Destination: Bermuda

Very dark lighting in the cabin made it difficult to read.

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Excellent food and service by ckm

Sail date: / Traveled as: Family (young children)
Ship: MSC Poesia / Destination: Caribbean - Western

dated shows and lack of adult music. Shows were "ed sullivan" acts-tumblers, etc. Should have been jazz and standards music available. Service was excellent all over the ship.

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4.0

This was my first cruise... by backspacer

Sail date: /
Ship: MSC Poesia

This was my first cruise ever so I didn’t have anything to gauge but it was nice. It was my first monsters of rock cruise so I didn’t really care what ship it was on;)

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