MSC Poesia Cruise Review to South America

Contributor Level: Deck Hand


Helpful Vote

3 out of 5

Great Cruise

Sail Date: December 01, 2013

Reviewed: 3 years ago

Overall very good cruise. Boat is very nice. Lots of activities. However\, some people from the crew have an attitude not directed towards customer satisfaction. This was more prevalent with bartenders and some waiters in the buffet rooms.
Also\, buffets for breakfast and lunch were always the same. They had lots to choose from\, but always same selection. That means that after 9 days\, you want some variety.

Pros: The boat

Cons: Non-customer oriented attitude from some crew members

Recommends MSC Poesia? Yes!

Ship Quality
Public restrooms could have better aroma.
Food and Dining
Needed plate variations in different days of the week.
Cabin / Stateroom
Service and Staff
Bartenders and waiters the buffet restaurant had such a lousy attitude towards customers. I felt bad for how they talked and responded to customers

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