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MSC Poesia Cruise Review to South America


Contributor Level: Deck Hand
Reviews: 0
Helpful Votes: 2

Overall Rating:

3.0 out of 5
Sail Date: December 01, 2013
Ship: MSC Poesia
Reviewed: 3 years ago
Overall very good cruise. Boat is very nice. Lots of activities. However\, some people from the crew have an attitude not directed towards customer satisfaction. This was more prevalent with bartenders and some waiters in the buffet rooms.
Also\, buffets for breakfast and lunch were always the same. They had lots to choose from\, but always same selection. That means that after 9 days\, you want some variety.

Food and Dining

3 out of 5
Needed plate variations in different days of the week.

Entertainment

5 out of 5

Service and Staff

3 out of 5
Bartenders and waiters the buffet restaurant had such a lousy attitude towards customers. I felt bad for how they talked and responded to customers

Ship Quality

5 out of 5
Public restrooms could have better aroma.

Cabin / Stateroom

5 out of 5

Pros: The boat

Cons: Non-customer oriented attitude from some crew members

Recommends MSC Poesia? Yes!

Was this review helpful? 2

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