You Get What you Pay For

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 4

Review summary

The ship was new and well maintained. The rooms were small, but adequate. It took us awhile to learn the best ways to get around the ship, but once we did it was easier. The food was average; very European. The majority of the staff seemed to not really know what was going on most of the time. They seemed poorly trained - although well intentioned. The staff at the Reception desk were not helpful and were even rude. Onboarding and offboarding was often choatic and confusing - with little communication coming from the staff. Overall, we would not cruise with MSC again. Our previous experience with Royal Caribbean was much better in comparison. We got a great deal on this cruise, but after realizing that you pay for everything on the ship in euros, it didn't turn out ot be such a great deal afterall. Plus the ship wasn't as inclulsive as we thought it would be. There are many add-ons you find out about after you get on the ship.

Ship experiences

Food and Dining

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Pros: Ports Visited

Cons: Organization and training of staff

Recommends MSC Poesia? Yes!