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105 MSC Orchestra Reviews

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A Beautiful Cruise by JacintaW

Sail date: / Traveled as: Singles/Friends
Ship: MSC Orchestra / Destination: Caribbean - Eastern

The ship was beautiful but the staff was not very friendly and accomdating. Additionally the staff spoke very little English therefore it was difficult at times to communicate. The food was not what I expected on an Italian ship.

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Good for the price by GabrieleH

Sail date: / Traveled as: Couple
Ship: MSC Orchestra / Destination: Caribbean - Western

Ship was clean, the food was good. The entertainment was on the low side though...lot's of opera and almost no entertainment by the pool. I'm asking "where is the calypso music?" Also, on the days at sea, the pools were super crowded becuase of the layout of the ship. There is no pool just for adults which I missed as well.

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MSC Cruise April 2009 by SusanP16

Sail date: / Traveled as: Couple
Ship: MSC Orchestra / Destination: Caribbean - Western

The ship was beautiful but it stops there. This was cruise # 5 for us and we were very disappointed with our service and food. We won't be back on this cruise line!

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Relaxing Week by LindaT8

Sail date: / Traveled as: Family (older children)
Ship: MSC Orchestra / Destination: Caribbean - Western

This was a beautiful ship and the service was outstanding. We heard several complaints while on board but I believe some people just can not be pleased!

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4.0

We really enjoyed our cruise! by KristaS1

Sail date: / Traveled as: Couple
Ship: MSC Orchestra / Destination: Caribbean - Eastern

We intentionally wanted a European based cruise line. We loved the choices of food on the cruise and the wait staff was very accomodating. We ate almost all of our meals in the dining rooms as we like to be pampered on vacation. The balcony room was very nice, and we had more than enough storage for clothes. I enjoyed the dress recommednations for meals. The entertainment was very good, it was classical and very tasteful. We didn't participate in pool side activities. We would definitely recommend the line, but one needs to understand this is not an American company and Europeans tend to not be as demanding, in my experience, as most Americans.

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2.0

this is the worst cruise ever by TravelerF7

Sail date: / Traveled as: Large Group
Ship: MSC Orchestra / Destination: Caribbean - Western

the ship itself was clean and decorated ok.

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2.0

Worst cruise ever by Florencek1

Sail date: / Traveled as: Couple
Ship: MSC Orchestra / Destination: Bermuda

Nice ship, very clean, not laid out well. Very difficult to get from one place to another without having to walk to length of the ship to find an elevator, restroom, etc. The food was bland, either overcooked or undercooked. Not at all appealing. Offered instant coffee, because the pot had already been cleaned and out away. Had to pay extra for iced tea and soda at the bar.

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3.0

A GOOD VALUE FOR THE MONEY BUT READ ON by JosephV

Sail date: / Traveled as: Large Group
Ship: MSC Orchestra / Destination: Caribbean - Eastern

A CLEAN SHIP BUT THE FOOD WAS SO SO AND THE THE SERVICE IN THE RESTURANT WAS VERY UNPROFESSORNAL. I WILL GIVE THEM ANOTHER TRY IF THE PRICE IS RIGHT

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Great cruise by CindyD6

Sail date: / Traveled as: Large Group
Ship: MSC Orchestra / Destination: Caribbean - Eastern

Very impressive vessel.

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Our "sisters" Vacation by VioletR

Sail date: / Traveled as:
Ship: MSC Orchestra / Destination: Caribbean - Eastern

The MSC Orchestra is a beautiful ship! The lounges are very nicely decorated, very comfortable furniture. The ship is kept extremely clean.

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2.0

NIGHTMARE ON MSC ORCHESTRA!!!!!! by KathyF1

Sail date: / Traveled as: Couple
Ship: MSC Orchestra / Destination: Caribbean - Eastern

MY SISTER AND I JUST GOT OFF THIS SHIP ON APRIL 4th. WE'VE BEEN ON MAYBE 20-25 CRUISES SO I CAN HONESTLY SAY BY EXPERIENCE THAT THIS WAS A CRUISE FROM HELL!!!!! THE WORST FOOD AND SERVICE EVER, A LOT OF FOOD WAS RECYCLED, OLD, AND TASTELESS SLOP! THE BREAD WAS ABOUT THE ONLY THING EDIBLE. SERVICE WAS THE WORST!! WE HAD TO WAIT 20-30 MINUTES FOR DRINKS AND REFILLS ON TEA OR WATER, ONE NIGHT WE GOT UP AND GOT OUR OWN AFTER ASKING 3 TIMES. JUST NOT ENOUGH STAFF TO GIVE GOOD SERVICE. WHOLE CREW SEEMED OVERWORKED, SAD, AND VERY UNHAPPY RESULTING IN TERRIBLE SERVICE. POOL SERVICE WAS NON-EXISTANT. YOU HAVE TO GET YOUR OWN DRINKS. TRASH AND CUPS WERE EVERYWHERE. WHEN I TOLD SOMEONE THEY COMPLETLEY IGNORED WHAT I WAS SAYING AND WALKED OFF. I'M TELLING YOU IF WE COULD'VE GOTTEN OFF WE WOULD HAVE GLADLY CUT OUR LOSSES FOR FREEDOM FROM THIS HELL. THE SHIP IS BEAUTIFUL, BUT MAINTENANCE IS REALLY POOR, FOR A SHIP THAT'S ONLY 2 YEARS OLD. EVEN IF IT WERE FREE I WOULD NEVER TAKE ANOTHER CRUISE WITH MSC!!!! I PROMISE I'M NOT EXAGGERATING, IT WAS A NIGHTMARE!!!! IT'S CLEAR THAT THE MANAGEMENT OF THIS CRUISE LINE HAS'NT A CLUE OF HOW TO RUN A SUCCESSFUL CRUISE SHIP. i DON'T BLAME THE WORKERS I BLAME MANAGEMENT FOR THIS MESS.

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1.0

A WOREST CRUISE EVER!!! by CaseyJ

Sail date: / Traveled as: Singles/Friends
Ship: MSC Orchestra / Destination: Caribbean - Eastern

DO NOT TAKE THIS CRUISE LINE AGAIN

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4.0

Amazing Cruise! by BrendaB10

Sail date: / Traveled as: Family (older children)
Ship: MSC Orchestra / Destination: Caribbean - Eastern

We are from Indiana and this was our family's 5th cruise and it was the best one we have taken. We were very scared to go on the cruise because of all of the negative reviews but in the end are SO glad we didn't "listen" to the reviews. We found the food to be very good (both American and European style of food). We also ate at the Chinese restaurant and found it very intimate and good food. We never had to fight for a deck chair (and they are awesome chairs with the face cover). The ship is absolutely gorgeous and very classy. The shows were the best ever. We had everything from ballet to opera to a classical pianist, to shows that you would only see at Cirque de Soleil. The photographers were much less pushy than we have had on other ships. They had daily shopping bargains aboard the ship. My only complaint would be that very few people had any pay-out at the casino and I heard many people complaining about this. Customer service was great. Of course it is an Italian ship so English is the 2nd language for most everyone but we found that very appealing and never had a problem communicating when we needed to. If you are someone who wants loud and somewhat abnoxious decor and activities, then this ship is not for you. The rudest people we encountered on the ship were Americans, not the Europeans! If you want class with a European flair, then this is definitely the cruise you want to take!

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4.0

A wonderful cruise by RobertC11

Sail date: / Traveled as: Couple
Ship: MSC Orchestra / Destination: Caribbean - Western

age 72 traveling 3-4 times/year traveling couple accomodations: outside balcony.

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1.0

Most awful Cruise ever! by MelC5

Sail date: / Traveled as: Singles/Friends
Ship: MSC Orchestra / Destination: Caribbean - Eastern

We knew it was a kids sail free cruise, but nothing prepaired us for this! The ship was crawling with kids- We could not use pools because people were putting kids in diapers in pools- there is no Adults Only pool- Kids were snorkeling in hot tubs! Food was awful- Tough steak and "plastic" veggies that were always cold! Most of the crew looked so very unhappy-And most were surley and un-helpfull. Bloody,starving horses on shore excursion. Both beds in cabin 9111 were so saggy we could not sleep!

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2.0

Disappointed Experience by Ben1

Sail date: / Traveled as: Couple
Ship: MSC Orchestra / Destination: Caribbean - Western

My husband and I have traveled on many cruises all over the world. We were ready to eat the usual wonderful meals that we looked forward too, but it never happened. We felt sorry for the waiter;he gave excuses for which we understood that he was just the "waiter.". The food was either not cooked properly or overcooked. We ate at the buffet most of the day and as a courtesy to our waiter, we ate the evening meal in the dining room. The room stewart kept our room clean, We never saw him, We always looked forward to a mint, but we didn't get one. The information desk was a help when we talked to the ladies; the gentlemen was very rude.We found many people disatisfied with the meals and the unfriendly people on the cruise ship, Our suggestion would be to get a Chef or chefs that know how to cook and present the food to the guests.

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Cruise with Friends by Jj

Sail date: / Traveled as: Large Group
Ship: MSC Orchestra / Destination: Caribbean - Eastern

price was right

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MSC not long for US market by DeborahC6

Sail date: / Traveled as: Couple
Ship: MSC Orchestra / Destination: Caribbean - Eastern

A beautiful ship with a very attentive staff -great potential. But who wants to snorkel on St John at 10:30 PM? or hit the beach in Nassau from 7AM to noon? We never saw the Dominican Republic - we were stuck on a private island with hard, mildewed beach chairs - no pads- and the Barbeque was pay as you go - $7 for a hamburger, $5 for a small plastic cup of beer. Food on board was even worse and one paid extra for cappacino even in the dining room, or for ice cream during the day. No terry robes in balcony rooms and no turn down chocolates on the pillow. Finally disembarkation was unnecessarily difficult because ship returned to pier 19 when it had left from pier 4 - cars were not nearby and since I use a mobility scooter I could not take the shuttle easily to the garage to retrieve my car. Better planning is definitely required.

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1.0

Horrible Cruise Line by JamieO1

Sail date: / Traveled as: Large Group
Ship: MSC Orchestra / Destination: Caribbean - Western

Horrible customer service. Employees cut in front of you and most are just plain incompetent. The food is equally bad in the dining room. Island stops are short and it takes them a long time to get people off the ship wasting 1/2 your time waiting to get off the ship. Much better cruise lines for you to choose from.

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1.0

A terrible cruise by CaroleS2

Sail date: / Traveled as: Large Group
Ship: MSC Orchestra / Destination: Caribbean - Western

This was my 7th cruise and compared to the other cruises and cruise lines this ship has a lot of improving to do. It was very difficult to communicate with staff, there were elevators that did not work the whole week, it was difficult to get from one end of the ship to the other. The food was not cooked properly or presented properly. The dining room was extremely noisy.

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