MSC Orchestra Cruise Reviews - Reviews

poor food,entertainment,service.

This cruise is so great! I do not know how anybody could say it was bad.

th ship has potential but the MSC cruiseline could careless what passengers think, feel or need. The service is rude and subpar and the food is barely edible. We lived on French Fries and Pizza for 17 days. The bread was good. Serice is slow. Tough choice for breakfast...hour wait in dining room or cold slimy food at buffet...yum. We were outright told American's Are Too Picky. So be picky and pick another cruiseline

Overall, the entertainment was great - however, the food was not the quality expected. There were no vegetarian selections- and the options when made were limited. The gym was limited and small - not easy to get to . There were not enough places to sit by the pool - waiting at best 30 minutes or more for a seat. Service in English was limited - and there was no English representative to help with concerns. Adult only areas were not respected as Adult only - and the small pools were filled with children. There was so many things wrong with this cruise to list. Needless to say - if this review helps save one person's vacation then all this heart ache was worth it!

The last thing we expected or wanted was stress and and aggravation along with our risotto, but that's what we received. The customer service on board with the tour desk and accounting departments in particular, is atrocious, as is the customer service back home when we tried to get refunds for tours MSC and I cancelled. I've taken six cruises and have never complained before, but MSC's arrogance and poor customer service has motivated me to say something.