Horrible Cruise Line

MSC Orchestra Cruise Review to Caribbean - Western

Experience: 7+ cruises
Review: 1
Helpful Votes: 0

Overall Rating:

1 out of 5
Sail Date: February 01, 2009
Ship: MSC Orchestra
Cabin Type: Balcony
Traveled As: Large Group
Reviewed: 9 years ago

Horrible customer service. Employees cut in front of you and most are just plain incompetent. The food is equally bad in the dining room. Island stops are short and it takes them a long time to get people off the ship wasting 1/2 your time waiting to get off the ship. Much better cruise lines for you to choose from.

Food and Dining

1 out of 5
very poor--worst in my cruising experience


1 out of 5

Service and Staff

1 out of 5
Worst in my cruising experience--rude

Ship Quality

1 out of 5
too big

Cabin / Stateroom

3 out of 5

Pros: Ship is newer

Cons: Customer service was horrible

Recommends MSC Orchestra? No.

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