Horrible Cruise Line

MSC Orchestra Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 0

Overall rating:

1 out of 5
MSC Orchestra

Sail date: February 01, 2009

Ship: MSC Orchestra

Cabin type: Balcony

Traveled as: Large Group

Reviewed: 12 years ago

Review summary

Horrible customer service. Employees cut in front of you and most are just plain incompetent. The food is equally bad in the dining room. Island stops are short and it takes them a long time to get people off the ship wasting 1/2 your time waiting to get off the ship. Much better cruise lines for you to choose from.

Ship experiences

Food and Dining

1 out of 5
very poor--worst in my cruising experience

Entertainment

1 out of 5

Service and Staff

1 out of 5
Worst in my cruising experience--rude

Ship Quality

1 out of 5
too big

Cabin / Stateroom

3 out of 5

Pros: Ship is newer

Cons: Customer service was horrible

Recommends MSC Orchestra? No.

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