MSC Opera Cruise Review to Europe - Northern Europe

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Vote
1

2 out of 5

Not up to expectations.

Sail Date: June 17, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Inside

We have taken several cruises.  This experience was by far the least favorite.  To name a few of the experiences that were not good:  1.  Stateroom/shower extremely small, 2.  Only liquid soap in shower, had to get about 20 squirts for a dime quantity, 3.  No coffee or tea after dinner in fine dining, 4.  Entertainment was average at best,  4.  Crew sometimes didn't speak or understand English, 5.  No ice in room EVER, 6.  There is a cost for room service, 7.  Didn't have a safe in room (as other's did),  8.  All food (fine dining and buffet) was average at best,  9.  NEVER any room to sit in Buffet,  10.  Did not get next days activity sheet (including times for excursions) until approximately 9 PM.  11.  Toilet only flushed some times.  12.  The internet was horrible.  Spent 50 Euros, for 2 hours and could only use about 30 minutes (at most).

Ship Quality
Even though it was old, was not the cleanest.
Food and Dining
Food quality was poor in both fine dining and buffet -- no sitting room in buffet.
Cabin / Stateroom
Extremely small, no ice EVER or safe. Toilet flushed sporadically.
Service and Staff
Entertainment
Destinations and Excursions
Southampton (London), England
The check-in was extremely poor. After being up all night, had to stand in a line for over an hour.
Ijmuiden (Amsterdam), Netherlands
Tallinn, Estonia
St. Petersburg, Russian Federation
Stockholm, Sweden
Copenhagen, Denmark


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