Not up to expectations.

MSC Opera Cruise Review to Europe - Northern Europe


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Vote: 1

Overall Rating:

2.0 out of 5
12 Night Baltic & Russia (Southampton Roundtrip)
Sail Date: June 17, 2014
Ship: MSC Opera
Cabin Type: Inside
Traveled As: Couple
Reviewed: 3 years ago

We have taken several cruises.  This experience was by far the least favorite.  To name a few of the experiences that were not good:  1.  Stateroom/shower extremely small, 2.  Only liquid soap in shower, had to get about 20 squirts for a dime quantity, 3.  No coffee or tea after dinner in fine dining, 4.  Entertainment was average at best,  4.  Crew sometimes didn't speak or understand English, 5.  No ice in room EVER, 6.  There is a cost for room service, 7.  Didn't have a safe in room (as other's did),  8.  All food (fine dining and buffet) was average at best,  9.  NEVER any room to sit in Buffet,  10.  Did not get next days activity sheet (including times for excursions) until approximately 9 PM.  11.  Toilet only flushed some times.  12.  The internet was horrible.  Spent 50 Euros, for 2 hours and could only use about 30 minutes (at most).

Food and Dining

1 out of 5
Food quality was poor in both fine dining and buffet -- no sitting room in buffet.

Entertainment

1 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5
Even though it was old, was not the cleanest.

Cabin / Stateroom

1 out of 5
Extremely small, no ice EVER or safe. Toilet flushed sporadically.
1 out of 5
The check-in was extremely poor. After being up all night, had to stand in a line for over an hour.
3 out of 5
3 out of 5
3 out of 5
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