MSC Opera Cruise Review to Europe - Northern Europe

Contributor Level: Deck Hand

Experience
2-3 cruises

Review
1

Helpful Votes
4

1 out of 5

Mediterranean Shipping Crooks

Sail Date: May 01, 2011

Reviewed: 5 years ago

Traveled As: Couple

Room Type: Balcony

The whole time you are on this ship you can't wait to get to land. A British man I talked to compared it to being in the army and he hit the nail on the head. If you go on this ship drink HEAVY to cope with no service and no entertainmentBTW you will pay through the nose for it!
Food
The food was for the most part is inedible. One morning the eggs were cooked is a dirty pan that fish (with bones in it) was cooked in the night before and I threw up. You can only eat when they tell you it is time and if you are late by 15 minutesYOU DO NOT EAT! Room Service you need to pay for and the menu consists of bad pizza, boiled hamburgers, and soup. The "juice" is Tang unless you pay for it. All of the food is the cheapest crap they could buy. Every meal you need to fight for a glass of water and most times you loose. There is no service and if so none of the people understand English. Avoid the buffet unless you like hospital food!
Customer Service
There are only three answers at MSC if you can find a slave from a third world country that speaks English. NO, I dont kNOw, or that is closed! I bought a cigar in the shop and the guy told me to go cut it with scissors or poke a hole in it and he had a cutter right behind him. I bought a 200 euro amber bracelet and had to fight to get a box. Checkout they made you stay on the ship in the lounge for 5 hours with your carry on bags.
Entertainment
The entertainment was the worst! Unless you like country western music in sang in Dutch or comedy in Italian, or dancing the Achey Breaky Heart and the Macarena...I am not kidding! I have seen better stuff at the High school level. They have one good singer in one of their 70's style lounges other than that it was awful. I forgot if you want some real entertainment go to the smoking bar and watch the bartender yell at the staff and customersthat is funny!
Casino
They only have Roulette, 21, and poker for table games. The machines are from the 1980s from Vegas and some you need to put the Tokens in each pull and they do not pay.
Laundry
Misplaces your clothes and then calls you a liar when you ask for it all back.
TV
There is only one channel in English (BBC) and two movies that loop the whole time but if it has subtitles you can read them because the TV is two small and the volume does not go high enough to hear most of the time. Also it goes out all the time! BBC went out while in South Hampton.
Beds - Cots
They are not beds!!! They have COTS that are less comfortable then the ones I have for camping!
Safety
They do not go over the safety plan for the life boats! You watch it on TV and in England the port authority would not let us leave because there were not enough people that spoke English to properly execute the safety plan.

Pros: Getting off the ship

Cons: Everything

Recommends MSC Opera? No.

Cabin / Stateroom
Ship Quality
Service and Staff
Entertainment
Food and Dining


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