MSC Opera Cruise Review to Europe - Mediterranean

Contributor Level: Deck Hand

Experience
4-6 cruises

Review
1

Helpful Votes
3

3 out of 5

Horrible customer service experience!!!

Sail Date: September 01, 2009

Reviewed: 7 years ago

Traveled As: Couple

Room Type: Balcony

The problems I experienced were not important for the management at all. Horrible customer service!! Never again with MSC.

Pros: Housekeeping services

Cons: Food and beverage services and management response to problems

Recommends MSC Opera? No.

Food and Dining
Service and Staff
Entertainment
Cabin / Stateroom
Ship Quality


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