Horrible customer service experience!!!

MSC Opera Cruise Review to Europe - Mediterranean


Contributor Level: Deck Hand
Experience: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

3.0 out of 5
Sail Date: September 01, 2009
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 7 years ago
The problems I experienced were not important for the management at all. Horrible customer service!! Never again with MSC.

Food and Dining

1 out of 5

Entertainment

1 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

Pros: Housekeeping services

Cons: Food and beverage services and management response to problems

Recommends MSC Opera? No.

Was this review helpful? 3

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Anonymous




*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top